Administrative Assistant Customer Service

KELLYE COATS

*** ***** ****** ●Anchorage, Alaska 99504

******.*****@*****.*** ● 907-***-**** cell

SUMMARY OF QUALIFICATIONS

Proficient in MS Office including Word, Excel, PowerPoint and Access

Over 4 years Experience in Filing – Alphanumeric, Numeric and Alphabetical

Skilled in use of office machinery including fax, copier, printers and shredders

High level of clerical aptitude, organized and detail oriented

Experienced Supervisor with strong ability to provide clear direction to others

EXPERIENCE

State of Alaska – Highland Correctional Center, Eagle River, Alaska 2008-2010 Education Assistant

• Provided administrative support to two (2) educational directors.

• Trained and supervised part-time support staff.

• Maintained database and student files.

• Drafted correspondence and memorandums as directed by supervisors.

Valdez Senior Center – Valdez, Alaska 10/06-2/07

Administrative Assistant

• Answered incoming telephone calls on a multi-line phone system.

• Drafted and finalized monthly newsletters; filing; clerical supports.

Valley Rental Center – Wasilla, Alaska 10/05-3/06 Administrative Assistant

• Provided clerical support including organizing, filing and data entry for billing.

• Customer Service and Reception Duties

Prince William Sound Community College Bookstore – Valdez, Alaska 2000-2001

Bookstore Manager

• Maintained inventory of books, materials and supplies for students based on courses offered

• Scheduled and trained staff to cover hours for the bookstore

• Operated coffee stand and maintained equipment

Complete Professional Accounting – Valdez, Alaska 12/99-3/00

Eligibility Technician

• Clerical support to the staff. Entered data into computer.

• Calculated eligibility based on income and family size.

Valdez Regional Health Authority – Valdez, Alaska 3/98-11/99

Administrative Assistant

• Entered information into the MIS computer, completed billing tasks

• Answered multi-phone line, filing, maintained confidentiality

EDUCATION

Prince William Sound Community College Attended 3 years

Contact this candidate