Customer Service Manager
Resume:
Teresa A. Anderegg
Palm Bay, Fl. 32909
Ph. 912-***-****
Email: ***********@*****.***
OBJECTIVE
To utilize my twenty years of property management and customer service experience.
PROFESSIONAL HISTORY
Continental Property Mgt.
.
August 2009 to Present
Property Manager
• Posting of rental payments
• Resident Activities
• Leasing Apartment homes
• Move in and Move out paperwork
• Scheduling Make ready units
• Marketing
• Accounting month end
• Compose budgets
• Audits and accounting
December 2008 to July 2009
• Unemployed
Lake in the Woods Apartments
May 2008 to November 2008
Administrative Assistant
• Temporary Position
• Duties same as above
Pembroke Propane
Feb. 2008 to April 2008
Customer Service Representative
• Temporary Position
• Duties included answering multi phone lines
• Printing service orders
• Printing service orders
Rendant Apts
Savannah Ga.
July 2007 to January 2008
Property Manager
• Manage and maintain 120 unit HUD/Section 8 property
• Qualify prospective residents for HUD standards
• Do all computer input on Yardi
• All accounting etc.
Continental Management (Sugar Mill Apartment Homes) Melbourne, Fl
October 1999 to January 2007 Property Manager
Responsibilities include all activities associated with multifamily housing operations and apartment community management. Duties include, but are not limited to the following:
Inspection of leasing area, community common areas, model and unoccupied homes
● Manage staff of four (4)
● Perform prospective resident and current resident follow up
● Qualify applicants / Approve lease documentation
● Execute final account statement tasks
● Organize and implement resident renewal notification and resident retention programs
● Maintain vendor and cross marketing relations
● Post weekly invoices / Balance petty cash transactions
● complete daily accounting activities
● Daily data entry
● Maintain and abide by budget restrictions / Prepare the annual budget
● Monitor employee time sheets / submit time sheets to payroll
● Compile daily-weekly-monthly occupancy, financial and market analysis reports
Owners Property Management
May 1996 to October 1999 (Lighthouse Pointe)
May 1992 to July 1995 (Lake in the Woods)
● Perform prospective resident and current resident follow up
● Qualify applicants / Approve lease documentation
● Execute final account statement tasks
● Organize and implement resident renewal notification and resident retention programs
● Maintain vendor and cross marketing relations
● Post weekly invoices / Balance petty cash transactions
● complete daily accounting activities
● Daily data entry
● Maintain and abide by budget restrictions / Prepare the annual budget
● Monitor employee time sheets / submit time sheets to payroll
● Compile daily-weekly-monthly occupancy, financial and market analysis reports
The Mark Apartments Melbourne, Fl
1989-1992 Leasing Agent
● Lease available apartment homes
COMPUTER KNOWLEDGE
Rent Roll / A.M.S.I. / Skyline / One Site/ Yardi ,Microsoft Word, Excel, Publisher, Outlook
Print Shop
Work References:
Mary Abbott 321-***-****
Diane Cathey 615-256-***-****
Debbie Huff 321-***-****
Personal References:
Annie Couture 321-***-****
Becky Haugh 321-***-****
Diane Ruse 615-***-****
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