Evan R. Brooks
***** ****** *** *****, **********, VA 23112
Home: 804-***-**** - Cell: 804-***-****
email: ********@*****.***
Recent college graduate, who is adaptable, committed, motivated and focused with course studies in information systems and network administration including back-up, security management, e-mail systems and applications support. I want to utilize and enhance my communication, organizational, and information technical skills to contribute to the success of a professional work environment, while at the same time become a student and expert in the fields of network security and project management.
Qualifications
• Strong analytical skills
• Hands-on and proactive
• Comfortable with change
• Works well in team
• Independent and quick learner
• Written and oral communication skills
Education
Bachelor of Science in Business Administration, Information Technology, Old Dominion University, May, 2012, Norfolk, Virginia
Certifications
• Comptia A+ (In Progress)
• Security + (In Progress)
• MOS (Microsoft Office Systems)
Related Coursework: C++, Java, Visual Basic, SQL Windows Server 2008, Project management, SDLC life cycle, Information Security, Network administration, Database administration, MAC OS, Windows OS, calculus, statistics, management, marketing, finance and accounting
Skills
Operating Systems
• Mac OS Lion/Mountain Lion
• Windows 2000/2003/2007/2010/XP/Windows 7
Software
• Microsoft Office
• Android OS
• Iphone OS
Hardware
• Desktops
• Printers
• Laptops
• PDA’s
Work Experience:
Old Dominion University Office of Computing and Communication Services, August 2011 – May 2012
IT Technician
• Built and maintained several mediated classrooms
• Repaired classroom hardware, software, and network issues dealing with Windows OS and Mac OS
• Inspected problematic equipment
• Resolved software and network issues on site
(ODU) Monarch Tech Store – Norfolk, Virginia, May 2011 – September 2011
Desk Associate
• Troubleshoot and resolved web application issues escalated from customer support
and other departments with a 100% success rate.
• Worked with students to analyze computing and network needs and installed appropriate
solutions on computer.
• Installing software on student and faculty hardware
o Microsoft Office, Mac OS, McAfee, Norton
Homestead Studio Suites – Glen Allen, Virginia, July 2010 - September 2010
Guest Services Representative
• Responsible for all front desk task including checking guest in, shift end audit reports, and
managing the computer system.
Markel Insurance Company – Richmond, Virginia, June 2008 - August 2008
Summer Intern
• Summer Internship responsible for the processing, archiving and file management of
confidential documents within the Markel Risk Solutions Department on the Windows 2003 operating system.
Professional Affiliations
• Information Systems Project Management Professionals (ISPMP) member since 2009
• Alpha Kappa Psi Business Fraternity Incorporated, member since 2010
• Armed Forces Communications and Electronics Association (AFCEA) member since 2012
Extra Curricular
• YMCA Metro Teen Leadership Program of Richmond 2003 - 2007
o Community service projects around the greater Richmond area
• SPCA volunteer 2008 -2010