Customer Service High School

Theodore Ambers

**** ********** *****

College Park, GA 30349

404-***-**** (cell)

678-***-**** (alternate)

OBJECTIVE

To obtain a position that will allow me to use my experience as a stock person.

EDUCATION

High School: Sidney Lanier High School

Montgomery, AL

1982

College: Coastal Institute

General Business (Associates)

Montgomery, AL

1987

EXPERIENCE

Bruno’s Supermarket, 2747 Bell Road, Montgomery, AL 36117

Stockperson

December 2000 – May 2009

• Filled shelves, racks, case bins and tables with merchandise (independently)

• Unloaded heavy merchandise from the truck

• Received, opened, unpacked and issued sales floor merchandise

• Kept inventory of items and advised management to re-order items accordingly

• Ensured that merchandise on the shelves were in good condition

• Climbed ladder to reach items for customer

• Assisted customers in finding merchandise and advised on customer selection

• Handled sales transaction (short period of time)

• Compared merchandise invoices to items actually received to ensure that shipments were correct

• Followed merchandise practices and procedures

• Followed safety regulations

• Followed inventory prep guidelines

• Assisted in other departments, if necessary

• Multi-tasked in order to meet deadlines

Cleveland Avenue Grocery/Laundromat, Cleveland Avenue, Montgomery, AL 36108

Assistant Manager

May 1983 – December 1988

• Ran daily operations of the store

• Supervised employees in the store (stocking, cashiering, etc.)

• Provided quality customer service

• Resolved issues with customers (for example, issues with a situation with an employee)

• Interviewed and hired employees

• Made sure that income taxes were filed each year

• Reconciled cash receipts

• Ordered and maintained ample supply of products

• Ensured accuracy of orders and inventory

• Maintained daily records

• Oversaw safety and protection of employees

• Maintained upkeep of Laundromat machinery

SKILLS

• Customer Service

• Management

• Problem Solving

• Time Management/Coordination

• Package Handling

• Stocking

• Team player

• Cashier

REFERENCES

Available upon request.

2

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