Software Test Engineer Lead

Shawn Patrick Roberts

** *********** ***** ****# (973) 865 – 6286

Hanover Township, NJ, 07950 ************@*****.***

Objective: Project Management, Quality Assurance management role working in product and/or software development.

SUMMARY

Experienced Software Engineer that leads by example, meeting or exceeding corporate goals with over 10 years as a Quality Assurance Analyst, Project manager, or Programmer.

CORE COMPETENCIES: Project Management, Product Management ,Quality Assurance, Software Development, SDLC, Testing Project Supervisor, Issue Resolution, Technical Support, Team Leadership, Software Development models known: Iterative, Agile, Extreme, Waterfall, Test Driven

TECHNICAL BACKGROUND:

DB: Oracle, DB2, MySQL

Networking: Telnet, RDS, F-secure, FTP, TCP/IP, sftp, RSA keys

Languages: Perl, Scripting, JAVA, VBS, C++. Object Oriented Programming, SQL, XML, AJAX, JSP

O.S.: Windows Suite, XP, UNIX: Redhat7.3, SUSE, Mandrake, AIX, Linux

Software: Microsoft Office Suite Current, Visio, MSVC, Rational: Clearcase/Clearquest, DOORs, Ghost, Quality

Center, QTP, CVS, NetBeans, Eclipse, Aqua, DB Visualizer, Vedit, Ultraedit, WebSphere6.1, MQseries, Project

Server 2007, Cygwin, OnDemand & administrator, SharePoint, ANT, All My Papers

PROFESSIONAL EXPERIENCE

Viewpointe Archive Services, LLC.: Software Test Engineer, Parsippany, NJ 2006 – Present

(Viewpointe is the largest provider of digital check archiving & retrieval services in the United States)

KEY ACCOMPLISHMENTS:

• Lead a group of three QA technicians through iterations of high volume check image & account software.

• Reduced monthly and weekly reporting by 50% Managed and reported on daily, weekly, & monthly QA metrics status to track past efforts, guided future initiatives & inform upper management about progress.

• Developed solutions to acquire & report metrics in an adhoc style populating a MySQL DB that generated reports using JSP and VBS, this reduced monthly and yearly metric reporting by 50%

• Proposed architectural changes to existing code in Oracle, DB2, Window, UNIX environments by researching Sharepoint documentation and determining best uses-case requirements.

• Leveraged Languages learned on the job or enlisting in house resources to achieve desired results on projects. Example: This facilitated accurate check recognition reducing inaccurate matches by 80%.

• Represented the QA team to inside and outside groups / stakeholders by preparing strategic schedules, re-allocated resources to project tasks as changes were needed while leveraging Project Management Certificate

• Presented documentation and tracked tasks, resulting in projects completing on or before schedule 85% of the time.

• Constantly recognized opportunities for improvement & repetitive issues or tasks that come up, and took action on those areas of improvement.

• Researched, proposed, & developed code implemented in various languages prior to the issue becoming systemic

• Reduced regression testing cycles by 79%. Example applications that needed to be installed on a Windows Application Server were scripted to guarantee correct installation of the *.ear files reducing installation errors and install time.

• Defect detection & issue tracking was achieved by using interpersonal, product, technical skills to assure correct code function

• Identified correct functionality, via Mercury suite of technologies, Microsoft applications and various in house and COTS, This resulted in over 750 defects in a 3 year span.

• Used interpersonal / product & technical skills to assure correct code handoff & correct supporting documentation

• Implemented CVS a free change management application and supported that roll out with documentation that resulted in 50% less code churn and proper code version tracking.

• Created a SID (Software Implementation Document) template and standardized hand off email templates that updated a status sheet for tracking purposes. Result was that status of build delivery was never in question and build delivery scope creep was reduced by 70%

• Proactively served departments on projects that were shelved due to resource constraints in an attempt to broaden my influence across groups and increase my knowledge in the process.

INTEL CORPORATION: Software Test Engineer, Parsippany, NJ 2000– 2006

(Formerly Dialogic: Dialogic is a catalyst for multimedia applications, delivering cutting-edge technology that inspires solution providers and application developers to create pioneering voice and video services. Its open-systems-based media and signaling products have allowed Dialogic to become a leader in the convergence of IT and telecom, just as it championed economical and rapid time-to-market CTI solutions.)

KEY ACCOMPLISHMENTS:

• Prioritized test scenarios based on customer impact, in relation to customer usage, this was derived from analysis of DOORs requirements, which lowered reporting of defects in ETS (Environmental Test System ) cycles by 72%.

• Wrote Perl scripts and JAVA tools facilitating turn around of regression testing cycles 50% faster then previous

• Documented & published training documentation to peers & organization on how to test efficiently & ramp up team members for cross-training on in house software with various tools, this resulted in team members being cross-trained on all application testing tools.

• Planned, requested, built, & maintained NOCs for hardware & software R&D teams to test code in an ISO9000 environment.

• Build Ghost images for Windows and Linux O.S. allowed faster rebuild of hard drives and build up of test systems.

• Increased maintainable of code by 50% from outsourced QA & Development test teams, in efforts to re-assimilate the code back to in house development QA & Development. This was achieved by storing and version controlling the code in Clearcase/ ClearQuest change mgmt tool.

• Communicated defects through Continuous reporting tools & informally worked with feature development engineers to correct defects.

EDUCATION:

Master of Science in Management, Graduation Date June 2010 , Stevens Institute of Technology, Hoboken, NJ

Certificate: in Project Management received June 2007, with a GPA 3.5 (4.0 scale).

Degree completed while employed Full-time.

Bachelor of Science in Technology, Graduated Date June 2002, Montclair State University, Upper Montclair, NJ

Graduated with a GPA of 3.0 (4.0 scale).

PCAGE MSCE Training, Graduated Date 2004, PCAGE, Edison, NJ

Certificate: Professional (MCP), Windows 2000

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