Account Sales Manager

Objective:

To obtain and excel in a position within a stable company in which I can learn and advance in my own career objectives.

Qualifications:

• Outstanding guest service skills

• Certified trainer in all front of house positions

• Train the Trainer certified

• Excellent cash handling and accountability

• Excellent phone skills

• Strong computer knowledge including Posi-Touch POS, Microsoft Word, Excel & Powerpoint

• Able to type over 70 wpm and 10 key by touch

• Works well and thrives under pressure

• Accustomed to very high volume and demanding work environment

Experience:

Magic Restaurants dba Fuddruckers Burbank, CA

Certified Trainer 07/07-02/10

• Consistently provided outstanding service to every guest in a timely manner

• Certified Trainer in a Level 1 Accreditation-Training Restaurant responsible for training 30+ new hire team members during my tenure

• Guest Service Ambassador, Sales Associate, Expeditor, Cashier, and Bakery

• Reasonably responded to and rectified all guest issues and concerns effectively

• Assisted Management in maintaining employee files and office upkeep

• Assisted Management in all local store marketing events

• Unit Representative to the annual MDA fundraising campaign

Education:

Glendale Community College

2008 - Present

Glendale, CA

Burbank High School

2004 – 2008

Burbank, CA

High School Diploma

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