Administrative Assistant

LENA DANG

***** ***** ***** ****, **** **** Austin TX 78717

425-***-**** | ****.*****@*****.***

EDUCATION

University of Washington, Seattle, WA

Bachelor of Arts, International Studies, focus on General Asia, June 2011

SUMMARY OF QUALIFICATIONS

Experience includes working in a supervisory capacity, planning large events and managing finances.

Organized, detailed oriented and able to multi-task.

Self-starter and loves to work in a team environment.

Proficient with Word, PowerPoint, Outlook and Excel.

Capable of speaking conversational Vietnamese.

PROFESSIONAL EXPERIENCE

Seattle Boat Company, Bellevue, WA August 2009 – Present

Fuel Dock Assistant

Advising customers about fueling and all other aspects of boat maintenance and water safety, including legal requirements and local docking points.

Answering phone calls in a timely and professional manner.

Acting cashier, routinely handling a till averaging $1000 per day.

Filing, mailing and conducting general office work.

Sanrio Gift Gate, Bellevue Square, Bellevue, WA June 2006 – June 2009

Manager

Prior to assuming a managerial position, assisted manager in floor display, motivating staff and ensuring a seamless operation.

Managed payroll, calendars and scheduling for a staff of eleven people and inventory of upwards of $7,000.

Directly responsible for resolving customer concerns and answering questions regarding products and policies.

Organized, created and implemented store calendar and events, including promotional giveaways and in-store celebrations.

COMMUNITY INVOLVEMENT

alpha Kappa Delta Phi Sorority, Inc., University of Washington Chapter June 2007 – January 2011

Positions held:

Convention Chair June 2010 – January 2011

Planned and coordinated events for alpha Kappa Delta Phi’s National Convention. Duties included arranging travel arrangements, hotel, meals, and entertainment for over 600 attendees.

Recruitment Co-Chair June 2010 – January 2011

Planned and executed creative and fun events as part of the University of Washington’s Greek Week in order to generate interest in the sorority. Events included scavenger hunts, game nights and informational seminars.

Treasurer June 2008 – June 2010

Maintained finances for the sorority and handled all financial transactions, including collecting dues and fines from members. Maintained individual accounts for each member as well as a spreadsheet for all cash flow. Ensured the sorority account remained in good standing, mailed payments and developed appropriate budgets for board positions.

Gift Chair June 2007 – June 2010

Create and/or purchase gifts for various events including national conventions, chapter banquets and new member initiations.

Fundraising Chair June 2007 – June 2009

Planned and executed fundraising events, including our annual Breast Cancer Awareness Talent Showcase, which raises on average $1500 for the Susan G. Komen Foundation.

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