Customer Service Manager

Dana L. Pearson

***** ****** ****

Lewes, DE ****8

302-***-**** home

479-***-**** cell

I am interested in finding a position that will utilize all of my experience and skills to the betterment of the company I work for and me.

Ex Experience

5/10 to Present Delmarva Temporary Agency

Peppers 302-***-****

I was responsible for correcting invoices, shipping domestic and international, online orders, accounts receivable, customer service retail and wholesale

11-09 to 4-10 JC Penney Fayetteville AR 479-***-****

Customer Service

In this capacity I was responsible for customer service, stocking, cash wrap, setting up displays and organizing stock room

8-07 to 9-09 Hickory Creek Café Lowell AR 72745

Owner/Operator

I was the owner and operator of this café; I was responsible for the day to day scheduling, ordering, menu selection, cooking, wait staff management and all bookkeeping for this business.

1-03 to 4-08 H & R Block Springdale AR 479-***-****

Tax Specialist 3

In this capacity I was responsible for preparation of clients federal and state tax returns, pre-planning for the next tax year, advise clients for the best tax result for their situation, preparing loan documents and signing of all documents.

References

Weston Rogers Fayetteville AR 479-***-****

Weston and I have volunteered with the American Red Cross for 5 yrs he being my Manager in more than 12 deployments

Corey Donaway Catonsville MD 443-***-****

Judy Falk Lincoln AR 479-***-****

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