Manager Administrative Assistant

PROFESSIONAL EXPERIENCE

T.U.C.S. Cleaning Services, Philadelphia, PA 2011 - Present

Janitorial (On-Call)

1. On-call for Cleaning Crew when needed in various locations

CVS Pharmacy, Philadelphia, PA 2002 - 2011

Shift Supervisor/Hallmark Coordinator

Performed essential functions of store manager, including opening and closing procedures

Supervised store crews through assigning, directing and following up with of all assigned activities

Greeted and assisted customers with questions, problems and complaints

Daily upkeep and inventory control for the Hallmark card division that includes seasonal merchandising and presentation

Maintained control of merchandising and presentation, shrinkage, and operations for front store department

Trained, developed and evaluated hourly non-exempt employees

Politz Hebrew Academy, Philadelphia, PA 2001 - 2003

Executive Administrative Assistant

Managed the administrative details for office procedures for School Principal of a private institution with answering and directing all incoming calls from multiple phone lines, sorting and distribute incoming mail and appointment setting for Principal.

Typed, sorted, and filed all prepared and transcribed departmental reports, and interoffice correspondences for faxing or postal distribution

Developed and implemented school’s attendance record-keeping system for over 300 students

Handle and maintain travel arrangements for commuting students with various transportation companies

The Bettinger Company, Philadelphia, PA 2000 - 2001

Temporary Personnel

Lend support to various companies with temporary replacement for Data Entry and Administrative positions

Answered incoming calls and forwarded calls and messages to appropriate staff members

Assisted manager in preparing memo and recording daily assignments

EDUCATION AND CERTIFICATIONS

American Red Cross 2011

Certification: Adult CPR and First Aid

Brainbench 2006

Certification: Computer Fundamentals (Win95/98)

Typing Speed and Accuracy and Accounts Payable Fundamentals

Lincoln Technical Institute, Philadelphia, PA 1999

Course of Study: Automotive Mechanics Program

Operations of Excellence: Auto. Mech. Program, Gasoline Engines, Steering and Suspension

Community College of Allegheny County, Pittsburgh, PA 1990 - 1992

Course of Study: Computer Systems Specialist/Accounting

Murrell Dobbins Area Vocation Technical, Philadelphia, PA 1989

High School Diploma (Course of Study: Information Processing with Computers)

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