Active Directory Service
Resume:
R. Samuel Orr
Poland, IN *****
******@*****.***
Objective: Highly motivated IT specialist, pursuing a position in systems administration and network support in an enterprise environment.
Technical Skills:
• Troubleshoot network connectivity in Windows operating systems, including TCP/IP, DHCP, and DNS
• Performing and troubleshooting installation or upgrade of Windows operating systems
• Optimizing system memory, disk, and application performance in a Windows environment
• Administering software and the end user environment with group policy
• Windows PowerShell administration and Visual Basic scripting
• Administering user accounts and groups as well as NTFS and shared folder permissions
• Maintaining and supporting Microsoft Internet Explorer issues for end users
• Configuring Microsoft Office applications and resolving usability issues
Certifications:
• SDP (Service Desk Professional)
• MCP (Microsoft Certified Professional)
• MCDST (Microsoft Certified Desktop Support Professional)
Education:
PC ProSchools, Indianapolis, IN
• Intro to XP and Hardware Overview
• Applications: Word, Excel, Outlook and Advance Outlook
• Installing, Configuring, and Administering Microsoft Windows XP Professional and Windows 7
• Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
• Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
• Service Desk Professional
• Windows 7
• Windows Server 2008 Active Directory
Briljent LLC: Indianapolis IN. 05/2011 - Current
IT Support
• Supporting users in-person and remotely via Remote Desktop
• Troubleshooting MS Office 2007, 2010
• Troubleshooting cell phones and tethering equipment
• Install, configure and support Windows 7 Operating System
• Backing up and restoring servers
• Installing network printers
• Configuring and managing Active Directory via Windows PowerShell and MMC
• Asset management
• Troubleshooting network connectivity
• MOSS 2007 and MOSS 2010 administration
Lawn Care: Indianapolis, IN 05/2003-04/2009
Lawn care Technician
• Provided lawn care services to commercial and residential customers
• Worked directly with customers in person and over the phone to resolve issues
• Met daily and weekly production goals while maintaining quality standards and customer expectations.
• Worked with very little supervision throughout the work day.
Contact this candidate