Customer Service

Helen M. Holdun

*******@*****.***

My primary goal for future employment is to provide excellent customer service to customers and clients within an organization who prides themselves on this attribute.

Freelance Writer

Writing reviews, interviews and web content for various audiences

2008 - present

The Desert Sun

Administrative Assistant to the Executive Editor

Writing contributor to mydesert.com

2008 – 2010

Developed and implemented tracking process for daily web input and Page A1 reports.

Served as liaison between the Executive Editor and the Palm Springs community; business and consumer

Maintained a blog for a celebrity resident of Palm Springs and was instrumental in the creation of his page on mydesert.com.

Planned, coordinated and facilitated arrangements for special events

Handled meeting scheduling and travel arrangements

Newsroom staff administrator; payroll, mileage and expense reports.

Global Travel Services

Sales and Marketing team member

2006 - 2008

Podium presentation

One-on-one presentation and sales of vacation packages and time share opportunities

Consumer Network

Marketing Assistant to the CEO and Client Coordinator

2004 – 2008

Served as business-to-business liaison and representative at fairs, shows and expos

Researched, developed, and implemented strategies to increase sales, enhance

branding, and promote the marketing group, including creation of proposals

Developed presentations for internal meetings

Scheduled travel arrangements

Served as overall customer service representative

Volunteer:

Initiated, planned and coordinated the first AIDS/HIV education awareness assembly for the student body of Palm Springs High School. I'm in the process of planning more assemblies at schools in the Coachella Valley.

Write about and volunteer for events held by the Desert AIDS Project in Palm Springs, CA

Write about and promote events for various organizations and charities in the Coachella Valley, via attendance and social networking

Coordinator of two fund raising events to benefit music programs at Raymond Cree Middle School and Palm Springs High School

Vice President of Raymond Cree choir parent boosters

Co-President of Palm Springs High School Arts Institute parent boosters

2001 - 2008 Class-room parent helper at East Elementary school, Fairfield Middle School and Fairfield High School in Fairfield

Ohio

CCD teacher at St. Maximilian Kolbe, Fairfield, Ohio

Volunteer on the congressional campaign for Steve Pougnet, Mayor of Palm Springs

Contact this candidate