Systems Engineer

TECHINICAL EXPERTISE

Operating Systems: Windows Server 2008, Windows Server 2003, Windows 2003 Storage Server and Windows 2000 Server

Application Servers: MS Project Server 2003, Tricerat Simplify Suite, Altiris Notification Server and Deployment Server, VMware Server and ESX Server, Calyx Point, Windows SharePoint Server, Lotus Notes R4 & R5, McAfee EPO, Websense, CommVault Galaxy, NSI Doubletake, Blackberry Enterprise Server, MS MPS, MS CRM, RIS

Wireless Hardware: Cisco Aironet access points 1220, 1231

Network Monitoring: MS MOM 2003, Dell Open Manage, HP Systems Insight Manager, WhatsUP Gold, NTOP, Solar Winds

IP Telephony: Avaya 4601, 4610, 4620 / Nortel Norstar

Databases: MS SQL 2000 Enterprise

Email: Exchange 5.5, 2000, 2003, and Lotus Notes

Security: IPSEC/VPN, 802.1x

EDUCATION

Northwestern Oklahoma State University Alva, OK

Southwestern Oklahoma State University Weatherford, OK

PROFESSIONAL EXPERIENCE

Apex Merchant Group, Plano, TX Feb 2008 – Sept 2009

Director of Information Technology

 Built out server infrastructure for Corporate Headquarters and Call Center (Dallas). Including Active Directory environment, Exchange 2003 Servers, Anti-virus servers, and other various application and SQL servers.

 Responsible for predictive dialer applications and Wyse thin client environment for outbound Marketing call center.

 Administered Nortel PBX phone system, including setting up and maintaining Nortel Auto Pilot system.

 Main point of contact for all contractors and vendors related to IT infrastructure, and negotiating purchases made for the company.

 Responsible for day to day operations of IT infrastructure, including, but not limited to server and workstation troubleshooting, active directory and GPO maintenance, administration of Nortel phone system, maintaining Terminal Services environment for call center thin clients.

Concentera, Addison, TX Feb 2007 – Feb 2008

Senior Systems Engineer

 Designed and implemented current Active Directory environment

 Consolidated multiple domains in to single Active Directory environment

 Day to day support of corporate server

 Designed and managed the Active Directory network including environmental changes (OU’s, Group Policies, etc.)

 Documentation of current environment and ongoing methods to improve

 Develop and maintain NT servers including upgrades, patch installations, monitoring, and backups

 Worked closely with department managers in developing servers/systems to meet their individual needs

 Communicated effectively with clients to promptly troubleshoot and resolve a variety of complex hardware, software, and backup issues.

Hostnet, Inc., Dallas, TX Feb 2005 – Feb 2007

Senior Systems Engineer

 Designed and implemented 2003 Active Directory in a data center environment.

 Installed and maintained data center servers, which provide backend applications and data storage for over 30 companies.

 Designed a terminal server farm utilizing Tricerat software, which ensured a secure client environment. In addition, configured NLB to provide load balancing and high availability. Custom client environments were setup and stored on MS SQL and user data was redirected to a NAS server.

 Created processes for data backups and restoration which utilized CommVault Galaxy software.

 Setup VMWare ESX 2.53 environment, including setting up new VM Servers, server templates and migrating physical servers to VMWare environment. Managed VMWare via Virtualization Center.

 Implementing and installing hardware and software solutions for client sites.

 Provide comprehensive user support including troubleshooting and installing servers, software, hardware, and system access restrictions/permissions.

CompUSA, Dallas, Texas December 2000 – Feb 2005

Systems Engineer/Lotus Notes Admin

 Develop and maintain NT servers including upgrades, patch installations, monitoring, and backups.

 Assisted in migrating acquired companies datacenter infrastructure into CompUSA’s datacenter environment.

 Installed and administered servers in Lotus Notes architecture, managed over 200 mail and application servers. Performed various adjustments to NAB to maximize efficiency and security of database replication.

 Configured and migrated various servers to HP Blade server environment, including server builds, application installation, custom network cabling, and fiber attaching blades to EMC/Cisco SAN.

Armstrong/Triangle Pacific, Dallas, Texas March 1997 – December 2000

Senior Network Administrator

 Installing and maintaining datacenter servers.

 Traveling to company sites to install and maintain computer resources.

 Provided support company wide for servers and workstations.

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