Customer Service High School

Demetria Walker **** Bemiss Rd Lot #*

Ray City, Ga. 31645

Cell: 229-***-****

********.*************@*****.***

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Objective

I am interesting in obtaining an entry level position.

Experience

DEPARTMENT OF DEFENSE

February 2011- Present STORE ASSOCIATE VALDOSTA, GA

• GS Level 02

• Security Clearance

OUR LITTLE BLESSINGS PRESCHOOL & DAYCARE

April 2010 – February 2011 NIGHT/WEEKEND MANAGER VALDOSTA, GA

• CPR/FIRST AID Certified

• Creates and executes lesson plans and revises as appropriate to meet changing needs and requirements

• Identifies resources needed and assigns individual responsibilities

• Scheduled and organized fun related activities, individual activities and groups namely arts, dance, and music, games

WAFFLE HOUSE

March 2009 - May 2010 SHIFT LEADER VALDOSTA, GA

• Basic waitress skills

• Customer Service

• Responsible for over 8 employees per shift

• Handled shift changes as far as cash drawers and credit receipts

CONVERGYS

November 2005 - April 2008 CUST SERVICE REP VALDOSTA, GA

• Excellent knowledge of modern office practices and procedures

• Techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment

• Strong ability to interpret, explain billing, policies and procedures; research information and solve customer service problems

Education

VALDOSTA HIGH SCHOOL

May 2005 High School VALDOSTA, GA

VALDOSTA TECHNICAL COLLEGE

December 2010 Technical Certificate

Accounting VALDOSTA, GA

• I HAVE A TECHNICAL CERTIFICATE FOR OFFICE ACCOUNTING SPECIALIST.

Skills

• 55 WPM

• PROFICENT IN MICROSOFT OFFICE 2007 & QUICKBOOKS PRO 2010

YEOMAN (ADMIN ASST) TRAINING CERTIFICATE

References

Available Upon Request

Contact this candidate