Quality assurance Engineer
Resume:
Hiranya Wickramaratne
***** *** ******* **, ******* Viejo, CA 92691
********@*****.***
Objective
A position in a Quality assurance field where excellent analytical and technical skills can help to improve the company's profitability.
Experience
Gateway Irvine, CA 2004 to Present
Software Systems Engineer III
Maintained complete software image development process at Gateway
• Supporting PC Hardware manufacturing, Software testing and Qualification for new Laptop and Desktop products.
• Microsoft Windows XP and Vista installation, deployment, and debug on new Laptop and Desktop PC products before putting them to market
• Administering and setting up networks and Servers
• Developed Scripts for automated (silent) installation of all applications
• QA testing on Drivers and Software Applications to ensure proper functionality.
• Training and mentoring of new team members and members of other teams.
Gateway Inc. N. Sioux City, SD 2000 – 2004
Sustaining Engineer II
Responsible for all post-launch product engineering through the end of life cycle. Provide support to various groups within Gateway on post-launch product issues. Work closely with these groups and ODM’s to replicate, root-cause, and resolve hardware, firmware, Bios and software issues.
• Evaluate and direct the implementation and testing of supplier engineering service requests.
• Provide 3rd Tier technical customer supports, including leading the diagnosis of customer issues.
• Trouble shooting computer motherboards using Digital instruments such as logic analyzers, oscilloscopes and Multi-meters.
• Review product field performance data and provide design feedback to the development teams and Gateway ODMs on focus areas for future designs.
• Take over direct product responsibility from the development teams for extended life-cycle of the products
• Writing small programs using assembly/C/C++ to recreate field issues.
Telecommunication Dept. Iowa State Univ., IA 1999–2000
Telecommunication Technician
Responsible for setting up Ethernet hubs and trouble shooting computers, digital telephones, and other telecommunication instruments.
Education
2003–2005 Iowa State University, Ames, IA Information Assurance Graduate Certificate.
Completed courses: Advanced networking, Computer Security, Information Warfare.
2002–2003 Western Iowa Tech Sioux City, IA CISCO Certified Network Associate Certificate
1997–2000 Iowa State University, Ames, IA B.S, Computer Engineering.
Knowledge, Skills and Abilities
• Ability to quickly read and interpret schematics, flow diagrams, data sheets and other technical documentation.
• Good system-level debugging skills.
• Ability to work on multiple simultaneous projects.
• Board technical experience with in-depth knowledge of Desktops, Servers and Portables computers.
• Embedded controller programming with Motorola 68HC11
• Languages: Pascal, Fortran, C/C++, JAVA,VBScript, C#, Assembly, PLC programming,SQL.
• Operating Systems: Windows 95/98/00/XP/NT/Vista,UNIX,Linux,Server 2003
• Hardware: PC architecture, Network Hardware Installation and Configuration including Routers, Switches, Bridges, Hubs,TCP/IP.
• Applications: Matlab, Pspice, Probe, HP VEE, MS Office XP.
References
Available upon request
Contact this candidate