Quality Control Customer Service

**** ****** ****** **, ******, Texas ***** phone: 480-***-**** email: *******@*****.***

John Malm

Objective

To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship and utilize my manufacturing skills, strategic thinking, strong work ethic to continue my achievement in assembly, shipping/receiving, and quality control.

________________________________________

Experience

06/10/2011-10/12/2011 Emissions Technology Inc. Houston, Texas

Warehouse Assembler

Fabricated and assembled catalyst and product delivery systems for diesel engines, off-road/off-shore

Insured quality control inspections of product assembly

Tested pumping unit for defects to ensure and guarantee quality operational systems

Conducted order picking and stocking of merchandise including shipping and receiving

Responsible for filling and packaging catalyst solution

Assembled wire harnesses

Manufactured tubing assemblies

Calibrated pumps for catalyst delivery system

________________________________________

09/2010-06/2011

Emissions Technology Inc.

Houston, Texas

Warehouse Assembler Contractor

Built and assembled catalyst and product delivery systems for diesel engines, off-road and off-shore

Insured quality control inspections of product assembly

Conducted order picking and stocking of merchandise including shipping and receiving

Maintained cleanliness of warehouse and work areas

________________________________________

07/2008-12/2009

St Tropez Mart & Liquor

Las Vegas, Nevada

Store Clerk

Attended customers

Kept stock of inventory on shelves

Maintained cleanliness of store

________________________________________

08/2007–04/2008

Emissions Technology Inc.

Phoenix, Arizona

Shipping/receiving

Improved supplier relations and inventory control by effectively managing procurement activities

Guaranteed continuous improvement by establishing an inspection and refurbishment station

Conducted order picking and stocking of merchandise including shipping and receiving

Maintained spreadsheet documents and generated reports

________________________________________

________________________________________

09/2002–05/2007 Jasons Deli Chandler, Arizona

Delco/clerk

Supervised delco ensured correct and on time deliveries and to go orders

Investigated and resolved food/beverage quality and service complaints, ensuring customer satisfaction and repeat business

Ran deliveries to businesses and residential areas in timely matter

Set up catering displays for businesses

________________________________________

04/2002-09/2003 ESTAFF Security Chandler, Arizona

Security Staff

Provided security at private venues, concerts, clubs and private lots

Safeguarded the fences from individuals jumping over and intruding in without passes

Organized barricades to keep event attendees off the stage

Operated barricades to keep the public out of secured areas

Ensured parking lot was secured and no violence or damaged to vehicles was present

Fortified private lots to ensure no theft or trespassing and vandalism took place of private property

Protected front event gates to ensure unauthorized items were allowed in

________________________________________Education

1997-2001 Desert Technology High School Lake Havasu City, Arizona

Diploma

General Studies

________________________________________References

Mark Spoon CEO – 713-***-**** email: ****.*****@*************.*** Emissions Technology Inc., Houston, Texas

Mariza Malm Customer Service Coordinator – 520-***-**** email: ********@*******.*** Baker Hughes, Houston, Texas

Chuck Shontell General Manager – 480-***-**** Jasons Deli, Chandler, Arizona

Emissions Technology, Inc

360 Garden Oaks Blvd. Houston, Texas 77018 Office: 713-***-**** Fax: 713-***-****

October 28, 2011

RE: Letter of Reference

To Whom It May Concern:

Mr. John Malm has worked for Emissions Technology for several years as an electronics/mechanical assembler. Recent budget constraints have unfortunately forced a reduction-in-force within the company that regrettably resulted in a need to release several employees including John.

John performed all of his duties for Emissions Technology in a professional manner. His job required a significant level of skill and understanding of both electronic and mechanical devices, assembly techniques and quality control processes. He was a solid, reliable performer and Emissions Technology will miss his contributions.

I am confident John will become a highly valued employee for any company fortunate enough to hire him.

Regards,

Mark J. Spoon President/CEO

Contact this candidate