computer technician
Resume:
ROBERT G. NICOL
GUELPH, ON, N1H-7B5
EDUCATION
2008
WinNet Systems
(Cisco Certified Network Associate)
CCNA program provided network professionals with the knowledge to install , configure , and operate LAN, WAN, and dial access services for small networks
This included but was not limited to use of the protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet , and Access Lists.
Various Routers and Switches were used to achieve goals.
Currently preparing for CCNA Cisco Certification..
2005-2006
Continuing Education
Desktop Publishing / Data Applications / Macromedia Dreamweaver Website Design / C+ Visual Basic / WebPage HTML Design
Use of advanced table design techniques to create effective page layouts
Creation of effective website formatting and navigation with Cascading Style Sheets
Use and understanding of layers as a tool for controlling page layout
Creation of various rollover effects
2003-2004
Trios College
MCSE Systems Engineer
Configuration of Windows 2000 Professional / Windows 2000 Advanced Server / Windows XP Platforms
Evaluate and install computer hardware, networking software and operating system software
Provide problem-solving services regarding hardware and software related issues
A+ / N+Concepts / MCSA Certified
Technical Support Specialist and Help-Desk Trouble shooting skills
Use Of Various Microsoft Office Suite Tools
2001-2002
Toronto School Of Business
Network Administrator
IT Software Fundamentals
Implementing a Network Infrastructure
Windows 2000 Professional / Windows 2000 Advanced Server / Windows XP
Maintain, Troubleshoot and administer the use of local area networks (LANs), Wide area Networks (WANs), and computer workstations and peripheral equipment
Implement data, software and hardware security procedures
Implement network traffic and security monitoring software, and optimize server performance
Perform routine network start up and close down and maintain control records
Perform data backups and disaster recovery operations
Provide problem-solving services to network users
Qualifications
9 years experience running a small computer business from my home.
Have extensive knowledge in the installation of computer hardware / software of various windows operating platforms
Adaptable in Troubleshooting and repair of hardware and software related problems
Have excellent skills in the purchasing and selling of computer related products
Extensive knowledge in customer service
references available upon request
Contact this candidate