Post Job Free
Sign in

Engineer Customer Service

Location:
Needles, CA, 92363
Salary:
70000
Posted:
October 20, 2010

Contact this candidate

Resume:

Deep Patel

*** **** ***, *******, ** *****

409-***-**** / *********.**@*****.***

Engineering: Network / Telecom / Optical / RF / Electrical / Field / CCNA

SUMMARY OF QUALIFICATIONS

A highly skilled, multi-degreed professional with excellent knowledge of TDM, SONET, DWDM, Ethernet and RF transmission technology, plus network management standards and tools (EMS/NMS form different of vendors) and programming. Successfully conducted many research studies related to optical transport system. Exceptional referee journal papers, user manuals, methods of procedure, and test cases writing skill. Personally committed to keeping abreast of the latest technology to have a positive impact on the success of a company. Key Strengths:

- Engineering - Telecommunications - Systems Integration - Network Design / Management - Matlab - Testing - VPI Transmission Maker / Optical Simulation - CCNA - Element Management System - IPTV - Problem Solving - Customer Service - Self-Starter - Strategic Planning - Communication - Analytical Skills - Presentation Skills

PROFESSIONAL EXPERIENCE

Aztech Communications

Network Engineer

Feb 2010-Present

-Configuring and troubleshooting of IPTV headend involving Simulsat satellite dish, Motorola and Cisco/SA MPEG2/MPEG4 digital satellite receivers, Tandberg Skystream Mediaplex and Iplex IP Video encoders/MPEG2 to MPEG4 transcoders, Ineoquest Multicast IP stream monitoring system and Minerva Middleware

-Experience in configuration and maintainance of Cisco routers (BGP,EIGRP,OSPF, ACLs), switches , PIX firewalls.

-Design, administer multiple VLAN IP networks

-Configured BGP seesion with the ISP

-Configure and administer IP network consisting of Cisco switches and routers like 2651, 2950, 3560, and 6509.

-Perfomed regular network assessment and documentaiotn (including technical, operational and economical)

-Configured Nomadix AG5500 accesss gateway for wireless Internet Services.

-Install and configured Ubiquity radios for WISPnetwork.

-Configuration, troubleshooting and administration of Calix FTTH F5 systems.

-Maintain GPON architecture for FTTH outside plant.

-Calix 500 and 700 series ONT install/configure/troubleshoot

-Document, Troubleshoot and repair OSP Infrastructure including OTDR/light meter testing, Fiber splicing and OSP Cable management.

-Metaswitch 3510 class 5 Softswitch: Daily provisioning, network configuration and maintenance.

-Maintaining Fedora DHCP server and Asterisk Voicemail Server on Conary Linux Server

-Provided technical support to all network users including, Windows XP/Vista, and Linux Ubuntu clients.

Verizon Business

Specialist Engineer

Feb 2007- Nov 2009

Optical Transport System

-Completed the full LD-fiber Characterization of the fMCI and fGNI North American Network based on OTDR loss, power meter loss, polarization-mode dispersion, chromatic dispersion, and span distance.

-Completed the study of present Verizon’ long haul fiber network for future 100G deployment. The fiber network was characterized for different fiber types and assessed associated penalties. Results will be published in a journal.

-Completed the study of Mesh Capacity projection for the North American long haul network using Ciena CoreDirector Planning tool.

-Completed the study of availability and delay for high priority traffic for the Verizon’s North American long haul network.

-Completed the study of different network architecture on Verizon’s European long haul network for future growth.

-Created and maintained standards for Passive Optical Devices in the network.

-Tested the In-Band PMD measurement prototype on Siemens ULH system.

-Worked on developing business case for Automated Fiber Optics Cross-connect system.

-Guided 2 interns to finish research on coming 40G and 100G technologies that resulted in 2 Referee Journal publication.

Element Management System

-Managed Common Element Management System (CEMS) development. Primary focus was on the building and testing of CEMS adapters and acceptance of CEMS releases and deploying those releases in production.

-Verified and tested the functionalities like inventory, data mining, security, backup and restore, software delivery, topology discovery, performance monitoring, fault management, etc.

-Participated in planning meetings and interfaces with vendors, project management, and lab engineers to finish the lab

acceptance procedures of new products and software releases.

-Developed Method of Procedures in the area of product installation and upgrades

-Validated test plans for completeness and accuracy. Provided lab support during the execution of the test plan.

-Installed new servers (Sun T2000) in the lab and installed Sun Solaris OS.

-Set up different network elements in different configuration (1+1, UPSR, BLSR) in the lab for the development of the adapters for CEMS (lab test bed set up).

-Maintained and monitored existing EMS system’s (Ciena Oncenter, Nortel OSR (OMEA and AP), Tellabs 7190, Fujitsu Netsmart) with CEMS adapter development.

-Worked on ADM, ROADM, DXC, BEAS of vendors like Adtran (OPTI-6100), Fujtsu (FLM 150, FLM600, FLM2400, FW4500, FW4100, FW4010, Cisco (15454), Ciena (OnlineMetro and CoreDirector), Siemens (hiT7500), Tellabs (7100), Alcatel-Lucent (LambdaXtreme/1625), Anda (2108, 2200 and 4000), Overture Networks (ISG180V and ISG5100), etc.

Lamar University

Graduate Research Assistant

Aug 2004- Dec2006

-Researched in conjunction with ultra-high bit-rate, long-haul soliton signal transmission through parameter optimization and judicious dispersion ma-pping.

-Served as Teaching Assistant in graduate and undergraduate courses—Fiber Optic Communications (Agrawal), Electromagnetic (Hayt and Buck, Maxum), and Numerical Analysis (Chenney and Kincaid).

-Assisted students (seniors, masters, doctoral) in learning VPITransmissionMaker simulation software and matlab coding.

Arrayco India Ltd.

System Engineer

Jan 2004 – Jul 2004

-Design, installation and commissioning of the earth station for the DTH (Direct to Home) project of 30 TV channels of Doordhrashan and 15 radio channels of All India Radio. (This was the first DTH platform implemented in India).

Designed test methods and tested equipment according to their specifications. (IRD, Modulators, High Power Amplifiers, Antennas, LNA/LNB, RF Switchers, Up-converters, etc.).

-Guided software engineers to develop NMS (Network Management System) for control and monitoring of all third party equipment of DTH.

-Led the team of technicians to build the cable assembly.

-Worked on compression equipment and Ku-band RF equipment and Klystron high power amplifiers and antennas.

Dr. S&SS Ghandhy College of Engieering & Technology, India

Visiting Lecturer

Jul 2003 – Nov 2003

-Conducted the lectures and the laboratory experiments of microprocessors, C++, Visual Basic, Computer Peripherals and Data Structure Management.

-Involved in conducting internal practical examinations and paper assessment.

EDUCATION

Lamar University – M.S. Elecdtrical Engineering, GPA: 3.9

2006

Thesis: “Multi-Soliton Dense-Dispersion-Managed Transmission System”

South Gujarat University, India – B.E. in Electronics & Communication Engineering

2003

Project: “CDMA Demonstrator” Developed software simulation (Matlab) and hardware to demonstrate spread spectrum technology

Technical Skills:

Languages: C/C++, x86 assembly, Matlab, Java, labview

Simulation Platform/Tools: VPI’s TrandsmissionMaker/ComponentMaker (WDM, Cable Access, Optical Amplifiers, Active Photonics), Ciena CoreDirector Planning tool, Nortel OME planning tool, Siemens TransNet Planning tool

Test & Measuring Equipment: Spectrum Analyzer, CRO, DMM, Waveform Monitor, Power Meter, Picture Quality Analyzer, Signal Generator, Audio-Video Generator, BERT, OTDR, PMD Analyzer, Diamond Zeus Fusion Splicer

Certification: CCNA

Publications:

-Deep Patel and Bernard Maxum, “Dual-Soliton Dense Dispersion-Managed System with BL product of 2x1015 b/s km”, Optics Express, Vol., 15. No. 7 (April 2007).

-Bernard Maxum, Deep Patel and Daniel Peterson “Polarization-multiplexed Dispersion Managed Four Soliton Channels WDM System with a BL product of 2.9x1015 b/s km”, Journal of Optical Engineering, Vol. 47, 115003 (Dec. 2008)

-Rishabh Sandhir, Bernard Maxum, Daniel Peterson, Deep Patel, “Performance Analysis of Multi-channel 100-Gbps RZ-DQPSK transmission System for different in-service fiber types”, possible submission to Optics Express.

-Daniel Peterson, Kailu Gao, Deep Patel, Z Pan, “2 x 40 Gb/s 16 QAM Coherent Optical Transmission System with EDC over a 240 km Fiber Link”, possible submission to Optics Letters.

-Deep Patel and Daniel Peterson, “Raman Amplifier Basics”, Fiber World News, Vol., 2, Issue 4 (2007).

-Deep Patel, “Common Element Management Systems”, Fiber World News, Vol. 2, Issue 4 (2008).

-Deep Patel, “Basic Theory behind Fiber Bragg Grating based Dispersion Compensation”, Fiber World News, Vol. 4, (2009)

Affiliations:

-Member of Delta-Beta Chapter of the Eta Kappa Nu, National Electrical Engineering Honor Society

-Member of IEEE

References: Available upon Request



Contact this candidate