I am a motivated; self-starting professional who is always ready to do what is asked of me by my employer. I am a great multi-tasker and prefer to have all my assignments completed by day’s end. I am a team player willing to assist where needed. I am punctual and usually the last to leave the office. I am able to communicate with the deaf through sign language. I am a fast learner and proficient on the computer.
Core competencies include:
Office Administration Debt Recovery Public Relations
Client Support Data Entry Customer Service
Professional Experience
Shift Manager- Einstein Bros. Bagels
Dec.2010-Nov.2011
Responsible for:
• Cashier
• Order taker
• Line Driver/Sandwich Line
• Drive Thru. Manager
• Store Opener
• Training new employees
• Commissary Orders
• Paid Out
• Customer Service
• Help with baking when needed
• Taking deposits to banks
• Keeping the store stocked and clean
• Keeping Track of sales throughout the day
Administrative Director - Williams Cohen and Gray
Jul. 2008 – May 2010
Responsible for:
• front desk phones/switchboard;
• data entry;
• verifying business;
• setting up computers for new employees;
• running daily reports;
• client support;
• administrative duties including mail, scanning, copying and faxing; and,
• accounts payable (issuance of remit checks).
Collections Specialist - Law Offices of Sam Streeter
Feb. 2008 – Aug. 2008
Job Duties:
• negotiation and collection of debts;
• established payment arrangements;
• responsible for meeting or exceeding weekly goal;
• Retaining knowledge of all collection laws.
Sales Rep - Dyro Productions
Oct. 2006 – Dec. 2007
Responsible for door to door demonstrations and sales of Kirby vacuum cleaners.
Job Duties:
• cold calling to set appointments;
• demonstration of the features & benefits of owning a Kirby vacuum;
• Building great relationships with prospects.
Waitress - Colorado Sports Bar and Grill
Mar. 2005 - Sept. 2006
Responsible for serving patrons and maintaining excellent customer service.
Job Duties:
• take food and beverage orders;
• serve food and drink orders in a timely manner;
• accurately manage cash and credit transactions; and,
• cleaning the establishment after closing.
Waite Staff - It's a Grind
May 2003 – Jun. 2004
Responsible for waiting on coffee customers in a friendly and efficient manner.
Job Duties:
• handled cash and credit card transactions;
• made sure the coffee was kept fresh;
• keep the coffee shop clean and tidy; and,
• was scheduled to work every Sunday morning to communicate with a deaf family who visited the shop after church.
Work Qualities:
Highly trained in Microsoft Excel, Word, Outlook and PowerPoint. Am fluent in American Sign Language. Can retain a lot of information and works well under pressure. A high achiever who refuses to fail at any job given.
You may contact me at- 713-***-****
Education:
Texas A&M University
Corpus Christi, TX
Associates in English Lit.
References upon request.