Manager Human Resources
Resume:
I WAYAN SUBAGIA, SE
Br. Dinas Dangin Pangkung, Desa Tista,
Kec. Kerambitan, Tabanan, 82161
Bali-Indonesia
Telephone No:+62-819********, +62-857********
Email: *.*****.*******@*****.***
DATE OF BIRTH: 28th December 1984 NATIONALITY: Indonesian
EDUCATION AND QUALIFICATIONS
STIMI Handayani , Denpasar- Bali, Indonesia 2009 - 2010
• Bachelor Degree of Tourism Business Management
Politeknik Negeri Bali, Jimbaran-Bali, Indonesia 2003 - 2006
• Diploma III of Travel Study and Tourism Department
Senior High School 1 Kerambitan, Tabanan-Bali, Indonesia 2000 - 2003
EMPLOYMENT
Human Resources/Recruitment Manager Sep 2008 – Apr 2010
BIWI Hospitality Vessel/PT.Balindo Marino Services, Denpasar, Bali, Indonesia
Worked as Human Resources/Recruitment Manager with responsibilities as below:
• Responsible to promote the programs owned by company
• Responsible in screening applicant’s documents for application training and working programs
• Responsible in screening applicants regarding following training or working programs
• Responsible to coordinate with user, sponsor, employers, others related hospitality institutions (schools, colleges, universities, Indonesian Department of Labor, etc)
• Responsible to assist applicants during processing until the applicant departs
• Responsible in monitoring the participant by communicating with user, employer, and sponsor during the participant training or working on the training/working places
• Responsible to evaluate the Training/Working program after the participant finish the training/working
• Responsible to report to the President Director regarding the result of this program
Management Training Classes Feb 2007- Aug 2008
McDonalds’ Premium Outlet, Orlando, Florida, USA
Eighteen (18) months internship program in developing skill in Restaurant Management
Responsibilities as below:
• Responsible in opening restaurant
• Prepare all the machines and equipments on
• Prepare breakfast menu
• Prepare lunch menu
• Responsible to work on Front Counter, Drive Thru, Kitchen, Lobby
• Responsible in closing restaurant
• Prepare the dinner menu (the menu same with lunch menu)
• Clean area of restaurants and all equipments
• Turn in off all of the machines and equipments
• Do the preparation and all equipments for the morning
Housekeeping Department and Banquet Coordinator Mar 2007 - May 2008
Best Western Hotel and Suites Main gate East, Kissimmee, Florida, USA
a. Housekeeper
Worked as Housekeeper with responsibilities as below:
• Responsible to prepare the stuff for Housekeeping
• Responsible to clean the rooms :
o Strip dirty linen from all available rooms and replace with clean linen.
o Remove trash and wash wastebasket. Scrub shower tile and floor, shower door, toilet bowl, bathroom floor, wipe down walls, sink, mirror, and windows.
o Dust fixtures, pictures, hangers, clothes rod, lamps, luggage rack, blanket shelf, and drapes.
o Clean window sills, heater, room walls, door panels.
o Clean desk drawers, chairs, and ashtrays.
o Vacuum daily, under beds as needed.
o Keep lampshades set to wall and dusted.
o Keep lights turned on for inspection.
• Responsible to pick up the dirty linens, towels, garbage
• Responsible to do the laundry : assist in laundry and folding linens
• Responsible to report to the Housekeeping Supervisor
b. Banquet Coordinator
Worked as Banquet Coordinator with responsibilities as below:
• Responsible to handle the reservation either group or individual
• Responsible to prepare the ball room and meeting room
• Responsible to set up the table and other facilities
• Responsible to help the guests in preparing the party and meeting
• Responsible to monitor the party and meeting
• Responsible to assist the guests as well during the party and meeting running
• Responsible to clean up the ball room and meeting room after the party and meeting done
• Responsible to report to Banquet Manager
Housekeeping Department and Banquet Coordinator May 2008 - Aug 2008
Florida Hotel and Suites Main gate East, Kissimmee, Florida, USA
a. Housekeeper
Worked as Housekeeper with responsibilities as below:
• Responsible to prepare the stuff for Housekeeping
• Responsible to clean the rooms:
o Strip dirty linen from all available rooms and replace with clean linen.
o Remove trash and wash wastebasket. Scrub shower tile and floor, shower door, toilet bowl, bathroom floor, wipe down walls, sink, mirror, and windows.
o Dust fixtures, pictures, hangers, clothes rod, lamps, luggage rack, blanket shelf, and drapes.
o Clean window sills, heater, room walls, door panels.
o Clean desk drawers, chairs, and ashtrays.
o Vacuum daily, under beds as needed.
o Keep lampshades set to wall and dusted.
o Keep lights turned on for inspection.
• Responsible to pick up the dirty linens, towels, and garbage
• Responsible to do the laundry : assist in laundry and folding linens
• Responsible to report to the Housekeeping Supervisor
b. Banquet Coordinator
Worked as Banquet Coordinator with responsibilities as below:
• Responsible to handle the reservation either group or individual
• Responsible to prepare the ball room and meeting room
• Responsible to set up the tables and other facilities
• Responsible to help the guests in preparing the party and meeting
• Responsible to monitor the party and meeting
• Responsible to assist the guests as well during the party or meeting running
• Responsible to clean up the ball room and meeting room after the party and meeting done
• Responsible to report to Banquet Manager
Food and Beverages Service Mar 2007- Aug 2008
Asia Bagus Indonesian Cuisine and Sushi Bar, Kissimmee, Florida, USA
Waiter
Worked as Waiter with responsibilities as below:
• Responsible to set up the table
• Responsible to take the order from the guests
• Responsible to serve the guests as well
• Responsible to clear up the table
• Responsible to clean lobby’s area of the restaurant
Housekeeping Trainee
Jimbaran Puri Bali Hotel, Jimbaran, Bali, Indonesia Jun 2006 - Sep 2006
Three (3) months internship program in developing skill in Housekeeping Department
Responsibilities as below:
• Responsible to prepare the stuff for room maids
• Responsible to clean the rooms:
o Strip dirty linen from all available rooms and replace with clean linen.
o Remove trash and wash wastebasket. Scrub shower tile and floor, shower door, toilet bowl, bathroom floor, wipe down walls, sink, mirror, and windows.
o Dust fixtures, pictures, hangers, clothes rod, lamps, luggage rack, blanket shelf, and drapes.
o Clean window sills, heater, room walls, door panels.
o Clean desk drawers, chairs, and ashtrays.
o Vacuum daily, under beds as needed.
o Keep lampshades set to wall and dusted.
o Keep lights turned on for inspection.
• Responsible to pick up the dirty linens, towels, and garbage
• Responsible to report to the Housekeeping Supervisor
Ground Handling/Passenger Handling Trainee Aug 2005 - Sep 2005
PT. Jasa Angkasa Semesta Tbk, Denpasar, Bali, Indonesia Mar 2006 - May 2006
Four (4) months internship program in developing skill in Ground Handling or Passenger Handling at Ngurah Rai International Airport
Responsibilities as below:
• Responsible to serve airplane’s passengers during departure and arrival at the airport
During Arrival Time
o Prepare gate number where the airplane will park
o Prepare some wheelchair in case there is special passenger
o Stand by on the gate
o Assist passenger to the international arrival hall
o Assist passenger to visa on arrival and visa non arrival counter
o Help the passenger to fill up the immigration and custom form
o Assist passenger to the conveyer belt to pick up their luggage
o Report to supervisor
During Departure time
o Check on the computer system online total passenger on that will arrive
o Prepare all equipments are required such as banner, brochure, book, and name board
o Stand by on the check-in counter for helping check-in staff to assist the passenger during the check-in process and help the tag passenger’s luggage
o Prepare some wheelchair on the check-in counter
o Assist passenger to the waiting lounge
o Stand by on the gate
o Make sure that all the passengers on board
o Report to supervisor
• Responsible to serve the airplane’s crews during departure and arrival at the airport
o Check the list of airplane’s crew on the system and print it out
o Pick up the airplane’s crew at gate after the plane landing
o Pick up the airplane’s crew from outside the airport building until gate before the airplane takes off
o Assist crew to the immigration clearance
o Assist crew to outside the airport building and find the transportation that pick them up
o Report to supervisor
• Responsible in monitoring the luggage of passengers during departure and arrival at the airport
o Check on the computer system online for the luggage will arrive
o Prepare the conveyer belt
o Prepare the sign board, other equipment such as security items
o Monitor the luggage on the conveyer belt
o Take the luggage with the priority on it firstly then economy class and separate them
o Lay the luggage on the different places according to the kind and type of luggage
o Help the passenger to take his/her luggage
o Assist the passenger to the Lost and Found counter if there is problem on the luggage such as damage, lost, or not arrive together with the passenger, and any other problems
o Report to supervisor
SKILLS
• Operate computer such as : Microsoft Office, Internet
• Can work as team and individual as well
Language: Indonesian, English
INTERESTS
• Travelling and learning new skills
• Playing Football
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