Quality Assurance Supervisor
Resume:
JOHN F. DIAL
Rowland, NC *****
fokb7c@r.postjobfree.com
OBJECTIVE
Highly motivated individual seeking a challenging position with a Company to utilize
over fifteen years of meaningful supervisory experience in various diversified roles.
EDUCATION
Bachelor of Science in Business Administration; Concentration in Management May 1990
Pembroke State University, Pembroke, NC
SEMINARS/CERTIFICATIONS:
Zenger-Miller Working, 8D Problem Solving, Frontline Leadership
Facilitator Leadership Training Certificate
EXPERIENCE
Supervisor April 2007 – March 2010
Tredegar, Red Springs, NC
Managed 15 employee’s in all areas of Back-Ear laminate operation
Supervised 12 hour night shift
Responsible for all aspects of the manufacturing process: safety, quality, production, maintenance
Management Trainee July 2005 – April 2007
Kayser-Roth Corporation, Lumberton, NC
Vendor On Premises April 2004 – July 2005
Megaforce Staffing, Lumberton, NC
Interfaced with employees and client’s on daily basis
Conducted new employee interviewing, background checks, drug testing, reference checks
Responsible for employee evaluations, employee orientation, safety training, disciplinary issues, attendance, and payroll
Assisted Office Manager
Responded to client and employee inquiries and issues
H.R. Administrator March 2001 – April 2004
Eaton Corporation, Laurinburg, NC
Implemented and managed New Training Database: Recognized as an Eaton Business System “Best Practice”
Lead Employee Safety Program
Managed Oracle Human Resource database
Lead Activities/Communications Teams
Interfaced with employees on a daily basis
Coordinated Service Awards Programs
United Way Campaign Chairman for Eaton Corporation
Participated in Relay For Life: Hospice Committees
Molding Supervisor May 1999 – March 2001
Eaton Corporation, Laurinburg, NC
Managed thirty five (35) associates in Injection Molding Department
Coordinated weekly production schedules, mold changes and sample requests
Samples / Quality Assurance Supervisor March 1998 – May 1999
Eaton Corporation, Laurinburg, NC
Managed eight (8) associates in Samples Department
Coordinated painting, finishing, lasering of all samples
Managed four (4) associates in Quality Assurance Department
Led the auditing of all manufacturing processes, machines and out-going quality of golf grips across three (3) shifts
Led the processing of customer complaints and customer returns
Developed Sample Department (key accomplishment)
Quality Assurance Supervisor Oct. 1996 – March 1998
Eaton Corporation, Laurinburg, NC
Managed fifteen (15) associates in the Quality Department
Led auditing of all manufacturing processes, machines and outgoing quality of all golf grips across five (5) shifts
Led in the development and training of Quality Inspection in our Juarez, Mexico facility. – (key accomplishment)
Paint / Finishing Production Supervisor May 1995 – Oct. 1996
Eaton Corporation, Laurinburg, NC
Managed fifty (50) associates in the Paint / Finish Department
Coordinated daily schedule requirements
Quality Control Technician Feb. 1993 – May 1995 Eaton Corporation, Laurinburg, NC
Updated all Golf Grip specifications for Golf Pride Catalogue
Developed limit samples for acceptable quality of grips
Conducted process, procedure and corrective action audits
Assistant Supervisor for Quality Assurance Department: Served as a Process Improvement Coordinator between molding departments and paint / finish departments
SKILLS
Management Skills
Training Others
Supervising Skills
Working as a Team
Computer Skills: Microsoft Office, Excel, PowerPoint, Lotus Notes, Oracle Database
References Available Upon Request.
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