Miguel Martinez
Spring , TX 77388
832-***-**** (Cell)
Email – ************@*****.***
SUMMARY
17+ years experience maintaining, Configuring and supporting multi platform desktop and server environments; Compaq\DELL, TCP/IP, Server Hardware, NT, 2000\2003 DNS, I.I.S, Raid, KiXtart scripting, Windows 2000\2003 Advanced Server (MCP), Windows 2000 Professional (MCP), Windows XP Pro, Exchange 2003\2000\5.5, SQL 2000, RRAS \VPN, Terminal Server 2000\2003\2008 Citrix MPS3\4.5 \Metaframe 1.8\XPe, VMware ESX and LAN/WAN Protocols experience.
EXPERIENCE
10/2010 - Present Huntsman Corp. (RSA) Woodlands, TX Wintel Admin
- Execute and direct the execution of standard Windows Server related tasks at a Level 2- level .Technologies include VMware ESX, Citrix XenApp5 and Presentation Server 4.0 Windows Server, VMware ESX 3.5 and 4.0, Window 2000\2003\2008 servers and a variety of other third-party or related technologies.
- Remotely preformed Setups , installs and configurations of server hardware (Dell) ,server OS , products and applications( P2V, P2P, V2V).
- Preformed Daily Operations duties : Break\Fix , troubleshooting and maintenance all server hardware (Dell) ,server OS , Citrix , ESX, products and applications.
- Write documentation on processes and procedures to address common issues found by Level 1 staff so as to avoid future escalation.
- Interact with other IT infrastructure and applications teams to gain consensus, provide status updates and resolve issues
- Working within the Huntsman ticketing and change system as required
- Adhere to Huntsman standards and best practices for maintaining customer data security and confidentiality, which includes complying with Sarbanes-Oxley (SoX) and other regulatory requirements.
- Reported any related incidents, events, data disclosures and/or unauthorized access to Huntsman management if/when such things occur.
- Assisted with investigation and forensic analysis on server hardware ,server OS , products and applications.
- Assisted with troubleshooting GPO’s , Security and Active Directory issue.
- Interacted with other Huntsman IT operations staff and staff outside the Information Technology organization to ensure that Responsible, Accountable, Consulted, Informed (RACI) requirements for various activities, processes and procedures are fully and properly implemented.
10/05 – 10/2010 TMW Corporation Houston, TX Windows Engineer
- Server Administrator for 350 Windows 2000\2003 Servers (Compaq\Dell\IBM)
- Consolidated Domains and Users for K&G\Moores\TwinHill\Men’sWearHouse to TMW.Com
- Lead Admin in Active Directory, Group Security and File server migration
- Created GPO in Active Directory for servers and desktops.
- Managed Mailboxes on Exchange 2000 and 2003 environment
- Assisted in the Exchange mailbox migration from 2000 to 2003
- Preformed day to day Administration Exchange 2000 and 2003
- Upgraded the Windows 2003 Active Directory environment to Windows 2008 64 bit R2
- Managed Windows 2008 Active Directory environment :DNS, GPO’s, FRS, sites and services and
Trusts.
- Managed the project to remove WIN’s from the Men’s Wearhouse Environment.
- Setup, configure, upgrade and manage Windows 2000\2003\2008 Svr
- Supporting and Citrx MPS 3,MPS 4.5 \ Metaframe XP Farm in Prod\test Environment
- Worked on various projects from Design in Windows environment to new Application installs
- Put in place the one global drvie mapping for all TMW companies ( P:drive project)
- Installed and setup infrastructure DFS windows 2000 \2003 \2008
- Setup Windows 2008 std file Servers and app servers
- Setup and supported Applications: Hyperion 9 , Accruent lease admin, Tidal Enterprise Scheduler,
BlueCherry, Wsus, Business Objects ( first Logic) , Quantisence , DDS, and ReconNet
- Worked on the project of VMWare ESX and MS Virtual Sever ( setups and installs )
- Documentation for Network, Software applications and Servers
02/04 – 10/05 MorganStanley Houston, TX Contractor
- Server\Citrix Administrator (Contract) for 50 Windows 2000\2003 Svr and NT 4.0 Svr (Compaq\Dell)
- Sr. Desktop Support for Houston IM office (Trade floor\Investments)
- Documenting Standards and Policies for Citrix Environment
- Setup, configure, upgrade and manage Windows 2000\2003 Svr for Houston
- Migrating NT 4.0 Svrs and Apps\Files to Net App SAN
- Supporting Citrx Metaframe XP Farm\in Prod\test Environment
- Lead Admin in the NetApp \ Data Migration Project
- Documentation for Network, Software applications and Servers
10/02 – 11/03 Cinergy Houston, TX Contractor
- Contract ended
- Network\Citrix Administrator (Contract) for 300 Windows 2000\2003s and NT 4.0 Svrs (Compaq)
- Backup for the Sr.Network Administrator and Desktop Support (Trade floor)
- Documenting Standards and Policies for Citrix Environment
- Supporting and Testing BEA WebLogic Svr’s (10 SVR) Java
- Setup, configure, upgrade and manage Windows 2003 Svr for Cinergy Network in Houston
- Migrating NT 4.0 Svrs and Apps\Files to Windows 2000\2003 (Active Directory)
- Setup and configured Terminal server 2000\2003 with Applications
- Setup and configure Citrx Metaframe XPa, Nfuse Farm in test Environment (ICA)
- Migrated from Citrix Metaframe 1.8 to Citrix Metaframe Xpa 1.0 (14 Svrs)
- Documentation for Network, Software applications and Servers
- Setup seven Unix Server’s (Solaris 8 / 12-02) for TPT Project
- Managed Unix and Linux Security for Dev/Test/Prod Server’s
4/01 – 10/02 Eztalk Communication Houston, TX Network Manager
- Laid off (Company Is Closed)
- Network Administrator for a Pre IPO Company with 150 end users and growing
- Backup for the It Manager and Assisted in most decisions made in the technology Group
- Managed desktop support/helpdesk team And Lan admins, a total of seven people
- Put Standards and Policies in place for Network, Desktop’s, Helpdesk and Call Center
- Migrated NT4.0 User Manager to Windows 2000 Active Directory and W2k/XP Pro
- Designed and setup 30 Windows 2000 Advanced Server and Network infrastructure
- Setup and configured Terminal server 2000 (RDP) with Com-X Application
- Setup and configure Citrx Metaframe XPa,e,s, Nfuse Farm (ICA)
- Setup Windows 2000 VPN/ RAS and FTP for remote users
- Setup and apply patches to Comx application. (By Telution)
- Setup and maintained SQL 2000 servers for ComX
- Setup, maintained and repaired Exchange 5. 5
- Setup ADC connector for Exchange 5. 5 and 2000
- Planning the migration to Exchange 2000 from Exchange 5.5
- Exchange 2000 migration (Coexisting) from Exchange 5.5
- Configured Cisco switches (3500s) for network VLAN’s
- Documentation for Network, Software applications and Servers
4/00 – 4/01 PetroCosm.com Houston, TX NT / 2000 Administrator
- PetroCosm (PreIPO) Closed due to lack funding
- Windows 2000 Adv Svr environment supporting the 300+ end users
- Maintained and troubleshoot 30 Windows 2000 Advanced Server and Network
- Setup and configured new and existing NT/2000 Servers and PC's to the infrastructure
- Applied OS Server packs, hot fixes, and upgrades to infrastructure servers - Administrator to Windows 2000Advanced Server (Active Directory) and the Exchange Server
- Troubleshooted Exchange and built new accounts
- Built and Managed the MS Cluster Servers (HA/f200 Compaq)
- Managed the DNS, WINS and RAS \VPN on the 2000 Severs
- Assisted the design and deployment of the international remote site (site and services)
- Assisted in helpdesk and desktop support when needed
- Managed back-up operations for all servers in production and development (Veritas Backup Exec)
- Operations (Tech Center COM and CORP divisions) as a 2000 Admin. To 22 Windows 2000
1/99 – 4/00 Comfort Systems USA, Inc. Houston, TX LAN/WAN Administrator
- LAN Administrator to Win 95, Win 98, Lotus Notes, NT 4.0, DNS, FAS
- Setup and configured new and existing NT Servers and PCs to the LAN
- Setup and maintained user access to the NT servers and databases
- Technical Support for Lotus Notes, NT 4.0 and the Intranet to 80 remote sites in the U.S.
- Helped setup Lotus Notes client (R5 & 4.5 upgraded) and administration of the server
- Troubleshoot PC, Networks, Switches, Hubs, Hardware, and Software
- Monitored system performance and capacity of Lotus Notes (E-mail)
- Assisted in the management and coordinating the install of the WAN (Frame)
- Connected 40 plus sites to the WAN (Frame) using NT 4.0 and Cisco Routers
- Assisted I.T. Professionals in connecting 50+ sites to WAN with various OS, Hardware,
Servers and Software.
- Managed consultants for other sites in the U.S. using Novel or Unix
3/96 - 1/99 Courtaulds Coatings, Inc. Houston, TX Server Support Analyst -
-LAN Administrator to Windows 3.1 1, Win 9x, Lotus, Exchange.5.5 NT 3.5 1, NT 4.0 Network
- Technical Support to 13 remote sites, including Mexico and Canada
- Troubleshoot PC, network, hardware, and software and coordinated outside repair when
Necessary.
- Setup and configured new and existing PC's and Servers
- Migrated Desktops from Win 3.11 to Windows 9x (Total of 300 desktop)
- Established nationwide computing standards
- Maintained nation-wide computer inventory control system
- Technical Support for all Microsoft Office Applications
- Assisted Network Managers with desktop and LAN installations (software and hardware)
2/92 - 3/96 Honeywell Inc ( IAC Div.) Houston, TX CAD–CAM Support Technician
- Laid off (down Sizing). Lost contract to IBM
- QA Technician for UNIX based workstations
- Tested hardware, software and network packages for use in field service operations
- First line technical support to field service engineers, end user and national purchasing team
- Secondary support to Lan Administrator (Windows, Win95, NT) and telephone system (ROLM)
SKILLS AND TRAINING
Windows 2000 Professional (MCP), Win 95, Win 98, NT 3.5 1, NT 4.0, MS Office, Compaq Hardware, Lotus Notes, Cisco (Intro), KiXtart scripting, Network Documentation, Window 2000 Advanced Server (MCP), Windows XP Pro, DNS, WINS, 2000 RAS \VPN, MSCluster, SQL 2000, Backup Exec, Arc Serve, Citrix, Robocopy and Active directory.