energy efficiency, program/project management
Resume:
Varant (Steve) Soghomonian
Glendale, CA 91206
******@*****.***
OBJECTIVE
A professional role where I can effectively utilize my education, work experience, transferrable skills, and interpersonal and leadership aptitude gained throughout the years in the fields of engineering, operations, energy efficiency programs management, and customer relations.
PROFESSIONAL EXPERIENCE
Burbank Water and Power, Burbank, CA January 2001 to August 2011
Key Accounts Representative/Customer Care
Responding to customers' concerns regarding the City and Utility Services; reviewing utility accounts, explaining billing information, rate schedules, and resolving billing/credit related issues. Identifying opportunities to improve customers’ water and electric equipment efficiencies and introducing various rebate incentives. Primary responsibilities included:
• Managing several residential and commercial electric efficiency programs.
• Coordinating and delivering utility services and problem resolution regarding utility rates, billing, maintenance, and engineering operations.
• Calculating water and energy costs and making recommendations for cost saving measures.
• Preparing programs’ annual budget as well as monitoring annual expenditures.
• Promoting services and programs through various marketing methods including but not limited to advertising in the utility’s newsletter, Government TV channel, bill stuffers, and presentations to community based organizations and civic groups.
• Maintaining effective communications with all BWP customers, notifying them of programs modifications and any other available services.
• Identifying opportunities to improve customers’ water and electric equipment efficiencies and introducing various rebate incentives.
• Participating in community outreach events; assisting with general utility communications; and promoting conservation and cost savings utility programs.
• Coordinating special studies and programs with consultants and vendor services to implement water and electricity efficiency measures.
• Attending and representing the utility at meetings and conferences.
Lithonia Lighting, Industry, CA December 1995 - December 2000
Project Specialist
Running and maintaining West Coast Operations for projects with Modular Wiring Systems (RELOC). Duties included interpreting electrical blueprints, calculating power loads, generating quotes, and creating wiring layouts for commercial and industrial lighting plans utilizing AutoCAD. Other duties included writing operational reports, providing technical support, customer service, presenting the company in trade shows, marketing new products, training, and job startups.
Colortran, Inc., Burbank, CA August 1990 – October 1995
Application Engineer
Responsible for designing complete, custom, state of the art architectural lighting and dimming control systems using VersaCAD 2-D on Unix based workstation. Duties included checking and calculating electrical power loads and lighting schedules; generating system and wiring diagrams; designing electromechanical enclosures, and furnishing control panels that fulfill customer specifications and meet NEC rules and local codes. Also, coordinating the work with manufacturing, assembly, and testing groups to ensure the shipment of quality products.
EDUCATION AND PROFESSIONAL DEVELOPMENT
MBA, Executive Management, 2001
University of La Verne, La Verne, CA
B.S., Electrical Engineering, 1987
Minor in Mathematics
Villanova University, Villanova, PA
REFERENCES
Available upon request.
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