Customer Service Sales

Full Name: Mohammad Usman Javed.

Date of birth: *0/12/1983

Nationality: Pakistani

Visa Status Employment visa

Martial Status single.

Read, write, Speak English & Urdu & Punjabi & Arabic & Hindi

Email: *********@*****.***

Telephone: 009***********

Driving license of (U.A.E ) # 3 Manual

Certification

F.A

B.A

Courses:

Microsoft Office

Computer Networking (basic)

Computer hardware

Ledger work

Data entry operator

6 Months experience of Merchandiser Gulf and Safa Dairy co L.L.C Dubai

• Reporting to the Sales Manager with responsibility

• Maximizing every sales opportunity by promoting the highest standards of customer care and recognizing potential development and training opportunities

• Investigating and understanding weekly issues, producing a user friendly guide, and try to achieve the target.

• Encouraging the highest possible standards of customer service and maintaining the smooth day-to-day sales.

• Handling and swiftly resolving customer complaints in a professional and effective manner

• Maintaining good staff relations through effective communication, leadership, discipline and motivation

Ability to work in challenge environment

Experience

• Doing job in Gulf and Safa Dairies co L.L.C Dubai, Stock Controller 18 months experience

Storekeeper, responsible for the supervision of daily warehouse operation: receiving, storage, issuance/releasing, delivery of raw material and ensuring the safety and security of the warehouse, responsible for planning implementation, with strong exposure in formulation of solution to technical problems

• Manage stock to all driver

• Make delivery notes

• Send L.P.O orders such as EMIRATES FLIGHT CATERING,

• SEVEN SEAS SHIPCHANDLERS

• GULF SHIPCHANDLERS,ADAMALIES,JAFCO,SUPREME

• CAREFOUR, ALMADINA SUPER MARKETS,

• LULU HYPER MARKET,CO OPERATIVES, CITY CENTER

• Make flash report daily

• Make driver and helpers monthly attendance sheet

• Receive production item and tally

• Knowledge of warehouse health and safety

• Very strong computer skills, order

• Processing and procedure skills

• Ability to work to deadlines and be self motivated

• Management of the stock based system

• Receipting in of stock

• Assistance in the production of Inventory Management reports detailing

• Check in of goods in to the company

• Liaison with suppliers

• Inventory Management counts on a weekly/Daily basis

• To reconcile counts in stock system

Experience:

Five Star Foam Pakistan 4 years 2003 to 2007

IT Specialist:

• Installation and management of computer networks (SW and HW)

• Providing Customer Support

• PCs Assembling and Upgrading (including operating systems full installation, such as Microsoft Windows )

• LAN Administration and Troubleshooting

• Assembling compatible PC’s

• Installation of: operating systems (Win98, Win ME, Win2000, Win XP, Win NT, Win 2003 win vista, win 7, ), Hardware drivers and Software programs

• Maintenance and upgrading of many different types of Original PC’s (Dell, IBM, Compaq, Semines), IBM compatible PC’s and Notebooks

• PCs Assembling and Upgrading (including operating systems full installation

•

Reference:

Available on request.

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