Sheila M. Grant
Mt. Washington, KY 40047
502-***-**** Home
502-***-**** Cell
******.*****@*****.***
Skills Providing excellent Customer Service to all ages of population. Make appointments. Manage patents files, entering data computer system. Injections, Phlebotomy and set up heart monitors on patients.
Employment 2010-2010 Norton Brownsboro Hospital Louisville, KY 40241
PCA Provide patient care assistant on Medical/Surgical and Oncology Unit. Responsible for vitals and personal care. Charting patients’ medical information into computer system; providing customer service.
2009-2010 Environmental Services Associate Clean and disinfect a variety of hospital areas. Demonstrates knowledge, skills appropriate to where patient/family contact is involved. Accepts company policies; with full understanding of procedures; and values, while maintaining effective communication.
2002-2009 Fetter Printing, PreMedia Dept. Louisville, KY 40217
Typesetter Produced laser prints formatted to customers’ specifications. Used Macintosh and PC machines to format paint labels, business cards, and brochures.
Proofreader Proofread typeset files to customers, files and/or PDFs to ensure accuracy of information as well as proper spelling and grammar.
Polyplate maker Manipulated electronic files, to create plate files for printing, using standard software. Produced plates to a processing machine, while ensuring; a high level of efficiency, quality, and product output. Balanced competing demands to meet tight deadlines, as well as communicated product arrival times. Provided the best customer service expected possible.
Education 2010 - 2011 Jefferson Community College studies: Medical Terminology, Human Anatomy & Physiology, Computers.
2011 C.P.R. Certified, American Heart Association
2009 Registered Nurse Aide, # 50155945, State Of Kentucky
2006-2008 Indiana Wesleyan University Associate of Science Business
2005 JCPS Adult Continuing Education Certificate in Medical Insurance Coding and Medical Terminology