Lyons CO *****
Voice: 303-***-****
Wide-ranging experience as a technical writer, editor, trainer and manager has prepared me to adjust to
rapidly changing environments and readily assimilate new information. I plan documentation deliverables
from specifications to shrink wrap, turn big-binder manuals into fat-free guides, and produce everything in-
house, from text and graphics to online documents and marketing materials.
E-mail: *******@*****.***
Web site: www.preciselydoc.com
Fax: 303-***-****
Recent Accomplishments
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Pillar Data Systems: Participated in the implementation of a documentation solution using DITA and the
Astoria on Demand online content management system.
webMethods: Used shared content techniques to separate dual-product manuals into easier-to-understand
single-product manuals that required less effort to maintain than the dual-product manuals. Applying
agile development practice to documentation enabled my team to keep up with fast-paced Scrum
development.
HP: Produced documentation for solutions being developed offshore, relying on email, NetMeeting and
conference calls to work with a diverse group of engineers with a wide range of English skills.
Research Systems: Delivered a complete set of installation, user, programmer, and reference
documentation for a military image file format module in six weeks. Redesigned user interface for
DICOM configuration utility to make it more user friendly and easier to document.
Curventa and The Radiance Group: Planned the documentation process from the ground up, from single-
sourcing manuals and online help to implementing an intranet to facilitate internal exchange of
information.
TIE, Curventa and ViTel: Coordinated translation of documentation and software with translators and
developers.
Experience:
Position
2008-present
Senior Technical Writer
Pillar Data Systems
Longmont, CO
Responsibilities
2005-2007:
Senior Technical Writer
Software AG (webMethods)
Denver, Colorado
2004-2005:
Senior Technical Writer
The Information Engineers
(TIE)
Wellington, Colorado
• Write installation guides and release notes for path management software.
• Write integration guides for third-party solutions and user documentation for remote
replication software.
Tools: Arbortext Editor; Astoria on Demand; Adobe FrameMaker, Acrobat, and
Photoshop Elements; MS Word, Project, and Excel.
• Write user’s guides and administrator's guides for webMethods Business Activity
Monitoring (BAM) software.
• Participate in agile development of webMethods BAM software.
• Serve on a committee for implementing innovative documentation practices.
Tools: Adobe FrameMaker and Acrobat; MS Word, Project, and Excel.
• Write user manuals for 2005 HP Photosmart digital cameras.
• Coordinate artwork and localization for manuals with project managers and contractors.
Tools: Adobe FrameMaker, Photoshop, and Acrobat; MS Word, Project, and Excel.