Customer Service Director

Aimee L. Bouchard

** * ******** *** ********* *** Philadelphia, PA 19125 609-***-**** **********@*****.***

Education

La Salle University, Philadelphia, PA May 2011

• Bachelor of Arts- Communication

• Dean’s List May 2008-May 2011

Work Experience

Hostess, Paramour, Wayne, PA October 2011-present

• Provide service to customers of restaurant and hotel and act as liaison for management

Intern, Mighty Writers, Philadelphia, PA January 2011-April 2011

• Assisted Executive Director, Development Director, and Program Director

• Edited and designed student written newspaper, designed flyers for writing workshops

• Performed Ethnographic Research for a study on benefits of after-school programs

Web Host, Live Face on Web, Southhampton, PA June 2009-Present

• Act as a representative for various companies and products, such as weight loss supplements and anxiety medication, in advertisements that are placed online

Model Management Agency, Langhorne, PA July 2008-Present

• Model- Trade Shows (i.e. PA Golfer’s Convention), Promotional Work (i.e. U.S. Smokeless Tobacco), Video Experience (i.e. New Jersey Court System Educational Video)

Hostess, Evo, Atlantic City, NJ June 2007-June 2011

• Interact with customers through face-to-face and telephone communications.

Leadership Experience and Activities

Corresponding Secretary, Alpha Theta Alpha Sorority January 2010-December 2010

• Served as a member of the executive board

• Fostered communication between Alumni and current sisters

• Authored and administered literature to Alumni about current sorority events

Big Brother Big Sister September 2008-May 2010

• Served as a mentor to young girl

• Met with her weekly to provide help with homework, play games, and serve as a role model

Secretary, Association of Women in Communication September 2007-December 2010

• Coordinated and oversaw monthly meetings

• Organized and established national chapter at La Salle University

• Orchestrated and promoted events for the student body (i.e. Senior Saturday, Speaker on Sexual Harassment)

• Aided in planning and executing community service projects (i.e Neighborhood Tutoring Activities)

Skills

Excellent communication skills, Strong customer service skills, Proficient in Microsoft Outlook, Word, Excel, and PowerPoint, Familiar with Adobe InDesign and Photoshop,

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