resume

**** ******* **** ****: 817-***-****

Denton TX **208 Email: **********@*****.***

Chad Bunton

Objective Accomplished Sales Professional with expertise in all facets of sales.

Instrumental in maximizing revenue potential exceeding sales objectives

Top Producer with proven success increasing customer retention within

Highly competitive markets

Experience 2007-Present North Texas Nissan Corinth TX

Service Advisor

Identify customer needs as well as assertive selling of needed repairs and maintenance.

Customer Service Index (CSI) of 95.1%

Closed over 800,000 in sales during 2007.

Cultivated positive and enduring relationships with a diverse clientele.

2005-2007 BMW of Dallas Dallas, TX

Service Advisor

Identify customer needs as well as assertive selling of needed repairs and maintenance.

Managed a team of six technicians.

Customer Service Index (CSI) of 94.2%.

Handled sales and service functions involving automotive specialty products.

1997–2004 Baron BMW Merriam, KS

Service Advisor

Identified customer needs as well as assertive selling of needed repairs and maintenance.

Managed a team of four technicians and porters.

Constantly led in total production hours worked on a team of 4 Service Advisors.

Sustained leading CSI scores from 93% to 97%.

Completed BMW product certifications on all automotive.

I was a one of seven team members that developed, CRM (Customer Relationship Management Team).

1989–1997 Constable-Hodgins Printing Fairfax, KS

Graphic Arts Architect

Made plate fabrication, film stripping, and scheduled periodic maintenance of complex printing press equipment.

1986–1989 Metro Ford Independence, MO

Service Writer

Identified customer needs as well as assertive selling of value-added repair and maintenance.

Education 1997–1998 Johnson County Community College Overland Park, KS

1987 Metropolitan Community College Blue Springs, MO

1986–1987 Sullivan Technical Institute Kansas City, MO

References Available upon request.

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