Ian D. James

*** ****** **** ***** ***** Mountain, GA 30087 Contact: 678-***-**** ff6ghf@r.postjobfree.com

CUSTOMER SERVICE

Customer Service Representative / Printer / Graphic Designer with experience fulfilling multifaceted roles. (e.g., printing, customer service, sales, graphic design, printer repair, quality control, and stocking / receiving). Offer excellent customer service skills, a “Self-Starter’s” approach to all tasks and a consistently high level of productivity.

Skills

Customer Service

Sales

Commercial/Offset/Digital Printer

Digital Printer Estimator

4-color process and spot color print production

Graphics Design

Quotes/Account Services

Warehousing/Stocking/Receiving

Experience

Alere Health Atlanta, GA

Account

Account Executive, 2/12 to Present

Assist in generating new business with new customer accounts

Team Building and Training

Full Circle Inc Atlanta, GA

Account Executive

Account Executive, 2/12 to Present

Assist in generating new business with new customer accounts

Team Building and Training

Phase 3 Media Atlanta, GA

Large Format Digital Printer.

Print Production, 1/11 to 11/11

Execute and manage production art.

File design, preparation and proofing.

Coordinate, schedule, facilitate and monitor printing and production services.

Organizes and implements a production work schedule for processing requests.

Create and implement a production schedule to insure the timely completion and availability of projects.

Produce print to quality standard’s. consistency, accuracy, and deliver to client.

Assist in maintaining and generating new business within existing customer accounts

Maintain printer (e.g. cleaning, change ink, replace parts if needed)

Pressing Issues P&G Stone Mountain, GA

Graphic Designer, Webmaster, Printer, Owner www.4pressingissues.com

Owner, 7/09 to 1/11

File design, preparation and proofing.

Coordinate, schedule, facilitate and monitor printing and production services.

Organizes and implements a production work schedule for processing requests.

Create and implement a production schedule to insure the timely completion and availability of projects.

Produce print to quality standard’s. consistency, accuracy, and deliver to client.

Maintain and generate new business with existing customer accounts

Digi Pik Inc. Clarkston, GA

Large Format Digital Printer.

Print Production Specialist, 5/06 to 7/09

Execute and manage production art.

File design, preparation and proofing.

Coordinate, schedule, facilitate and monitor printing and production services.

Organizes and implements a production work schedule for processing requests.

Create and implement a production schedule to insure the timely completion and availability of projects.

Produce print to quality standard’s. consistency, accuracy, and deliver to client.

Assist in maintaining and generating new business within existing customer accounts

Maintain printer (e.g. cleaning, change ink, replace parts if needed)

Williams Printing Atlanta, GA

R. R. Donnelly Associate, High End Commercial Printer

Third Pressman, 4/02 to 5/06

Inspect and examine printed products for print clarity, color accuracy, conformance to specifications, and external defects.

Examine job orders to determine details such as quantities to be printed, production times, stock specifications, colors, and color sequences.

Maintain printer (e.g. cleaning, change ink, replace plates as needed)

Stevens Graphics Inc Atlanta, GA

BellSouth Affiliate, Phone Books / News-print

Third Pressman, 2/97 to 4/02

Inspect and examine printed products for print clarity, color accuracy, conformance to specifications, and external defects.

Examine job orders to determine details such as quantities to be printed, production times, stock specifications, colors, and color sequences.

Maintain printer (e.g. cleaning, change ink, replace plates as needed)

Education

DeKalb Technical Institute Clarkston, GA

Printing / Prepress / Image Assembly 2000 (Dean’s List)

Clark Atlanta University Atlanta, GA

Music / Communications 1991

Technology

Proficient in: Adobe Creative Suite Mac / PC (Photoshop, Illustrator, InDesign, Dreamweaver); Large Format Printer; MS Office (Word, Excel, …); Laminator

Contact this candidate