Project Manager Sales

Sean P. McPartlin

Keller, TX ***** (P) 817-***-**** ****@**********.***

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INFORMATION TECHNOLOGY PROFESSIONAL

Collaborative business partner skilled in transforming business processes and delivering cost-effective IT solutions aligned with resources and corporate objectives. Strategic thinker and leader with strong project manager skills able to interact across all departments and at all levels of management. Excellent balance of interpersonal skills, technical knowledge and business acumen. Experience transcends numerous business functions and operations of technology solutions that enhance management decision-making and user productivity.

AREAS OF EXPERTISE/INDUSTRY BACKGROUND

• More than 10 years managing technology teams

• 10 plus years of IT procurement experience

• Cisco security appliances and audit software

• Drive process improvements using industry best practices

• Data Center design, Microsoft Clustering, HP & IBM server hardware including blades and Storage systems

• Influencing stakeholders and executive management

• Excellent communication and interpersonal skills

• Hiring and managing technology consultants

• Contract negotiation and budget development

• Experienced with MS Dynamics products & community

• Total enterprise Backup and Recovery experience

• Understands how leasing strategies fit into IT lifecycle

• Use of collaboration to strategize goals, track progress, and drive teams to decisions

• Align IT solutions with business goals and initiatives to gain efficiencies

• Enterprise Architect, ERP and phone systems

• IT General Controls and asset management for SOX compliance and PMO

• Capacity planning, Gap Analysis, Disaster recovery and Business continuity expertise

• Years of Hands on technology problem solving

• Hyper-V and VMware virtualization

• Background in large ( >$4 million) RFP’s

• Messaging, SQL, VOIP, Cisco, SAN & infrastructure

• NAC, VPN, Security Best Practices and ISO

Ferris Mfg. Corp. - Fort Worth, TX (2005 – Present)

A privately held medical device manufacturing company specializing in wound care products.

Director of Information Technology

Responsible for leading the IT operations to build services that are reliable, scalable and adaptable for the corporate and manufacturing business. Direct report to CFO, regularly advises President and CEO.

• Manage support and maintenance for primary applications. Responsible for rationalization and management of the application portfolio and ongoing integration of new technologies into operations.

Retired multiple legacy hardware Avaya phone switches in favor of Microsoft Lync software VOIP systems, saving 34% of yearly IT budget as well as offering numerous conferencing and communication features previously unavailable.

Migrated to Microsoft Exchange 2010 with full redundancy, site resiliency and added cloud service disaster Recovery for Exchange.

Reduced server footprint by 66% by migration to Microsoft Hyper-V virtualization in company’s data center reducing operating costs and increasing application uptime.

Developed and implemented disaster recovery plan and business continuity plan for company’s technology assets.

Experienced with SAN/NAS, Virtualization, SQL Databases, Cisco networking and security and VOIP.

Upgraded company ERP system three times over seven years and responsible for numerous projects dealing with Financial Controlling, Sales and Distribution, HR, EDI, Materials Management, Project Tracking, shipping and Business Warehouse. Personally focused on the FDA / ISO 9001 Validation, Process optimization, Organizational Change Management (training and communications) and legacy data migration.

• Expanded the environment and services offered, providing ongoing enhancements to the primary applications, and removal of some inefficient proprietary applications.

Replaced inefficient legacy sales commissions and rebate reporting system with new CRM system and integrated with EDI via .Net application, saving nearly 200 work hours a month.

Optimized manufacturing applications to reduce errors and operation time.

Replaced shipping package to add automations, reduce shipping errors and adding visibility into the whole shipping fulfillment process; all while reducing shipping department resources by three headcount.

Brought in-house print shop production and mail room processes so organization could switch to ‘just in time’ production off all marketing materials saving nearly $300K per year, optimizing storage and allowing for a quicker turnaround of marketing projects.

Built two Data Centers in IL over several years.

• Developed IT staff, growing the department’s capabilities by recruiting new hires, augmenting weaknesses with contractors and consultants to reach organizational goals within operational constraints.

Managed multiple projects across the business simultaneously.

Maintained relationships with numerous consultant firms and contractors allowing for quick project startups and maximizing efficiencies.

Actively pursued talent with a long term vision.

Used virtual team strategies to augment technical deficiencies.

• Played a key leadership role in relocating the Burr Ridge, IL data centers, manufacturing operations and offices to the new corporate environment in Fort Worth, Texas.

Developed and implemented strategic plan for moving company from Illinois to Texas.

Built new data center in Fort Worth, Texas within a very tight six-month timeline.

Managed construction projects and operated as facilities manager for new location.

Developed new cooling strategy for Data center saving 30% in cooling costs.

• Led department with a strong emphasis on coaching and mentoring to attain the highest level of performance and quality of work. Strong focus on team building.

Upgraded the technical skills of the Information Technology staff.

Developed staff to grow capabilities and take on additional responsibilities.

Developed and implemented an application in-sourcing strategy for both primary applications and development of a Data Warehouse strategy.

• Led ongoing modernization of the company network, telecom services and data centers in an environment that includes external application development and cloud services where appropriate.

Redesigned company data center using modern cooling technologies to reduce operating cost and lower physical server footprint.

Upgraded Cisco infrastructure to support virtualization, VOIP services and video conferencing.

Removed legacy physical infrastructure where appropriate in favor of more cost-effective cloud solutions like faxing and CRM systems.

Augmented development of SQL reporting services (SRS) and SharePoint workflows with external virtual teams.

• In six months, stabilized the infrastructure environment and:

Resolved severe performance issues with the ERP business application.

Completed implementation of a “hot disaster recovery site” for the ERP system.

Accelerated the rollout of modern windows desktops and completed Microsoft Stack company-wide.

Directed staff on asset management and lifecycle processes.

Implemented a VDI solution for DR utilizing Microsoft’s Virtual Machine Manager and Hyper-V to rapidly deploy VM’s in case of a site failure.

Designed Backup solution with Backup to disk, Backup to tape and backup to cloud technologies.

Chicago Sun-Times / MWSP division of Sun-Times Media Group Chicago, IL (2000 – 2005)

A group of newspapers including the oldest continuously published daily newspaper in Chicago as well as nearly 20 other papers spanning the major metropolitan area.

System Administrator / Project Manager

Responsible for key systems across multiple divisions and departments in areas including telecommunications, classified, marketing, sales and production.

• Key role in the implementation of a $10 million direct to plate project for the Daily Southtown, Star, Penny Saver newspapers, and Chicago Sun-Times commercial print operations.

Two-year project to modernize print production and reduce operating costs by nearly 28%.

• Key role in the enterprise-wide initiative that developed the necessary strategy and infrastructure for the Sun-Times data management, internal controls, and separation of duties in support of Sarbanes-Oxley compliance.

• Served as a project manager for the migration of two call center moves.

Developed the requirements document necessary to conduct a Request for Proposal (RFP.)

Managed the move of call centers, first from Chicago, Illinois to Tinley Park, Illinois and second from Tinley Park, Illinois to Aurora, Illinois.

Migrated three ACD systems, two auto attendant applications and managed four phone systems.

• Key role in the implementation and roll out of a $15 million classified applications project for several divisions of the Sun-Times papers.

Three-year project to integrate nine legacy systems and develop an enterprise-wide sales and production environment for classified pages over multiple company divisions.

• System administrator responsible for multiple systems and departments.

Supported over 1000 users spanning across sales and marketing, classified systems, production and pre-press.

Telecom manager for four sites supporting more than 1600 users.

Designed and deployed Backup and DR solution for three Data Centers.

Implemented Business continuity plan to make sure paper would print even with a total plant loss.

Windows Server administrator with a strong background in DNS, TCIP, Active Directory, PowerShell, Policies and system provisioning.

Worked on three projects to migrate production systems to HP and Dell branded Blade server chassis to reduce server footprint in the datacenter.

Replaced Netbackup solution for Commvault Simpana.

Managed department’s asset lifecycle process as well as management tools.

Responsible for six department’s server and storage resources that included patch management and break-fix issues.

ADDITIONAL EXPERIENCE

Served as Information Technology Manager at Behavioral Health Systems (BHS) – Burr Ridge, IL (1998-2000).

BHS was a Mental Health management company with three divisions that managed over 1.2 million members in the state of IL. As the IT Manager I was responsible for a 24 hour call center, company network, telecom systems, servers, SQL data Warehouse, medical claims payment system, member utilization reporting system, desktop support and an application development staff.

• BHS managed the behavioral health business for Blue Cross Blue Shield of Illinois.

Responsible for systems that reported member utilization to BCBS.

Managed the 24 call center and reported on call statistics like response times and successful call resolution’s.

Developed automated HCFA claims processing system for behavioral health services for in network & out claims

Experience with HCFA for State and Federal medical reporting requirements.

Responsible for developing system for State reporting of medical claims.

Managed desktop support and oversaw desktop migration and refresh projects.

Designed a small computer room for company IT systems.

EDUCATION

B.S. in Computer Science St. Xavier University, Chicago, IL

Environments

HP DL580, DL380, DL360, C7000, EVA4400, EVA6100, EVA8000 IBM x3750, x3650, DS3400, X346, X345, X340, SUN SPARC 4, V880, E450, Dell ML6020 / ADIC i500 Tape Library, Commvault Simpana, VERITAS Symantec Netbackup, Brocade 8000, 5300, 5100, Cisco MDS 9222i, 9148, 6509, 6513, 3750, 3650, 3800, 3600, 2800, ASA 5540, ASA 5520, ASA 5510, WLC, NetApp FAS2050, DS14 Veritas Cluster Manager, DNS, Citrix, Webservers, EMC SAN, EMULEX, QLOGIC HBA CARDS. Microsoft 2008 R2, 2003, 2000, NT 4.0, Hyper-V, Exchange 2010, Exchange 2003, SharePoint 2010, Lync 2010, Office Communication Sever 2007, System Center, MOM, Forefront TMG, ISA, SQL, SRS, Double Take, VMware, TCIP, LDAP, Microsoft Active Directory, InterMapper, Microsoft System Center Operations Manager, Wire shark, Microsoft Network monitor, AggreGate, IBM Director, Tivoli, HP’s Command view, HP Fabric Watch, SCM, EFMS, Openview, Cisco’s Fabric watch, Microsoft SMS, Altiris, Webmetrics, Simple Server Monitor, Sensaphone IMS, XenApp and VMware tools.

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