BARRY W SAVAGE
**** ******* ***** • Lago Vista, TX 78645 • 512-***-**** • ********@******.**.***
PROFILE
Talented and accomplished program/project management professional with special expertise in directing IT services teams implementing software solutions. A proven record of success overseeing complete project management initiatives for clients of all sizes. Adept at planning and leading full program life cycles; such as CRM projects (Siebel and Salesforce.com), ERP (PeopleSoft) software deployments, as well as custom software projects to develop software for banking(CIF systems, deposits systems), credit unions(ACH automated settlement systems and certificate of deposit systems) and finance companies(payment systems). I have also managed projects to develop new software architectures for banking systems and have been responsible for large Y2k efforts that totaled more than 33million in budgetary value. I am skilled at assisting customers with developing, implementing and improving software systems to improved financial performance and technical performance. Highly skilled in problem solving, resource management, budget control, schedule control and business development. Expert at managing large complex client environments with project values over 2million up to 10million. I am scheduled to sit for my SCRUM master certification in June.
Areas of Expertise
• Customer Relationship Management (CRM) & ERP Systems • Consulting • Service Delivery •
• Project/Program Management • Operations Management • Team Leadership •
• Implementation • Solution Sales • Software Development • Product Software team management •
• Change Control • Issue Resolution • Solution Development • Proposal Design •
• Estimating • Marketing • Training • Practice Management • Siebel • PeopleSoft • Strategic Planning •
• Business Development •
PROFESSIONAL EXPERIENCE
Fujitsu 2009 – 2011
Senior Consulting Client Executive – CRM ERP Consulting and Infrastructure Services -
Directed solution sales efforts and implementation team efforts for Fujitsu. Fujitsu specializes in the manufacture of and deployment of computer hardware, as well as, outsourcing support services that included help desk, asset management, Applications (ERP) and more. Responsible for consulting implementation efforts, proposal development, client management and client acquisition efforts.
• Led Oracle upgrade project and PeopleSoft upgrade project(financials and HR)
• Led presales and post sales Help Desk program
• Led Hardware break fix program
• Performed two .net projects for small software companies in Austin, Tx.
• Executed a small .net project to enhance a retirement systems for a client in Houston
EVERGE, Austin, TX 2008 - 2009
Principal Consultant
Oversaw deployment of CRM and ERP solutions for customers of a small Siebel, and PeopleSoft consulting company. I performed project and program management implementing Siebel and PeopleSoft for the company:
• Led successful consulting project of PeopleSoft HR, Benefits, GL, AR, payroll, and AP for healthcare company with 27,000 employees.
• Managed a Siebel Call Center implementation. Project included a public portal, inbound service call center, call routing and integration of Siebel to legacy systems as well as eService.
• Replace six legacy systems by consolidating on PeopleSoft and replaced an antiquated green screen call center using Siebel.
POMEROY IT SOLUTIONS, Austin, TX 2007 - 2008
Consulting Principal Sales Support Services
Directed solution sales teams and implemented new sales processes for Pomeroy. Pomeroy specializes in procurement and deployment of computer hardware, as well as, outsourcing support services that included CRM
help desks, asset management, and more. Carried out the implementation of new marketing and sales processes
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for the company. Plus, I managed proposal development, estimating, and client acquisition efforts for services. Supervised sales personnel who:
• Implementation of new marketing and sales processes for the company as a member of the strategic deal team. Assisted with re-specification effort of a Siebel SFA system for Pomeroy.
• Produced outsourced accounts by closing and multi-year deals with Verizon and State of Pennsylvania.
• Successfully managed and delivered 15 major proposals to increase company’s pipeline.
THE MOD GROUP, Austin, TX 2004 - 2007
Principal Consutant
Co-founder of a startup Company that specialized in conversion of legacy software platforms to Java and the sales of CRM services to support Siebel software. I performed implementation activities, business development, estimating, contracting, solution development, prepared proposals and project management activities.
• Influenced acquisition and managed the implementation of Salesforce.com for the company
• Implemented Siebel for GE Rail (call center software).
• Implemented call center process improvements for GE
• Played major role in growing corporate revenues to several million dollars.
• Implemented new service offerings for the company.
SIEBEL SYSTEMS, Austin, TX 1999 - 2004
Senior Practice Manager – Consulting and Professional Services
Carried out the consulting delivery of professional services (project and program management) and software services support for Siebel. Implemented Siebel software solutions for clients including; SFA, Call Center(sales and service), PRM and improved Siebel implementations by performing add on projects such as Marketing, Analytics, email response, upgrades, campaign management, inbound sales processes, cross selling, automated testing and UCM. Developed proposals, managed pre-sales activities, managed post sales projects, prepared estimates, and negotiated contracts. Performed management activities including business planning, implementation management and team management.
• Implemented Siebel Call Center, Siebel Sales Force Automation, Siebel Partner Management, Siebel Marketing, Siebel Analytics, and Siebel on Demand
• Successfully sold and managed CRM projects to clients such as Alltel, EDS, Compaq, Hewlett-Packard, and many others.
• Wrote Proposals, managed projects, wrote contracts, delivered CRM solutions for Clients
• Recognized for playing key role in establishing South Central US practice.
• Earned Sales Club Award 4 out of 5 years and CEOs Circle of Excellence.
CTA, INC., Austin, TX 1997 - 1999
Conversions & Migrations Consulting
Directed full business cycle consulting services for a startup practice focusing on Y2K remediation and system migrations. Oversaw business planning and development, proposals, staffing, estimates, training, project management, and methodology design.
• Managed the implementation of multiple projects delivering a portfolio of business to $33M in sales.
• Successfully led programs and projects for Kansas, Texas, Nebraska, and Michigan state agencies.
INFORMATION BUILDERS, Dallas, TX 1996 - 1997
Senior Implementation Manager
Managed data warehouse and operational reporting systems development, customer implementations, business development, project estimating, training, and project operations for $300 M business Software Company.
• Managed consulting projects for IBI – Reporting systems and data warehousing.
• Earned recognition for meeting and exceeding managed revenue quotas.
• Planned and led several successful system reporting system implementations.
EDS CORPORATION, Dallas, TX 1982 - 1996
Program Manager / Systems Engineering Manager/Systems Engineer
Promoted rapidly through several positions to oversee system development and technology innovation initiatives for EDS’ Large Financial Institution’s Advanced Technology Group. Provided project management and team management of software development projects, software product development, new system implementations, RFP
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responses, product development and project management/program management of software product development teams.
• Led development and implementation of critical financial and business systems for clients such as GMAC, BANC One, US Bank, and various credit unions.
• Managed product software teams in various sizes from 10 to 25 team members
o IBM Mainframe software development using ALC, COBOL, DB2, VSAM, ACP/TPF, CICS, IMS, PLI, JCL, PACBASE, TANDEM Non Stop systems with Tandem Non Stop SQL, MS-Windows based platforms, and AS/400 distributed systems deployments.
• Supervised teams in successful conversions of banking platforms to from IBM environments to Microsoft NT server platforms using PowerBuilder and VB technologies along with TANDEM SQL environments and IBMs PC operating system environments
• Wrote Software for Banks, Credit Unions and Financial Institutions
o Certificate of Deposit systems, ACH Settlement Systems, ACH Payment systems, Car loan systems, deposit systems, Certificate of Deposit, data conversion coding, and reporting systems.
EDUCATION
BS in Business Administration, Finance, University of Texas at Dallas
PROFESSIONAL DEVELOPMENT
Training: EDS Systems Engineering School COBOL/ALC, Siebel Systems tools, server admin, ACP/TPF Concepts and tools, SABRETALK, ACP TPF Test Tools, Mapping, Datamanager, TSO/SPF, PL/I, Effective Communication class, Customer Relations, System 38/AS400 Fundamentals, System 38/AS400 Application Programming, System 38/AS400 RPG III, Performance Appraisal Workshop, The Massey Triad, Technology at a Glance, Intro To Leadership, Structured Systems Analysis, Enterprise Modeling, Basic Leadership, REXX Workshop, Project Management Workshop, PACBASE Concepts, Leadership Application workshop, IMS Programming, Leading People, Financial Controls, Hemple Banking Seminar, Managing Systems Projects, SLC Overview for Managers, Multitrack, AS/400 Intro, SE Appraisal Workshop, Face Your People, ACF2 Security for Managers, Business Leaders, MacProject, Intro to Tandem, Tandem for Managers, MS Project, MS Sharepoint, LAN Systems for Managers, Rational Rose, SAP Overview and systems, Siebel Systems eFinance, Siebel Systems Call Center, Siebel Systems Sales Force Automation, Siebel Systems eCommunications, Siebel Systems Architecture, PeopleSoft Introduction and Overview, Financials and HR training. Many additional Siebel Courses – UCM, UQM, eMail Response, Financials Vertical, High Tech Manufacturing Vertical, Siebel Web Architecture, Siebel PRM, Agile training, and more.
TECHNICAL SKILLS
Siebel Tools, EIM and EAI Integration, CRM functions, PSFT ERP Back office, IBM Mainframes, AS/400s, MS Office, Project, COBOL, CICS, IMS, ACP/TPF, JCL, ALC, Sabretalk, PLI, MS SDK, PeopleSoft Configuration. Siebel 6.3 Certification, SCRUM Master Training certification (June 11)
BOARDS
Vice Chairman Oracle Application Users Group for TOLA region