Executive Administrative Assistant

LINDA WALDEN

**** ********** ***** ******, ***** 78746

Home Phone: 512-***-****

Cell 512-***-****

*************@*****.***

Employment Objective

I am seeking a position as a Personal Executive Assistant that will allow me to utilize the organizational and administrative skills gained through 14 years as a department manager in a high profile boutique hotel next to the Texas State Capitol that caters to high profile officials and celebrities.

STRENGTHS

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•Highly experienced in all phases of administrative management, including organizing file systems, handling telephone and written correspondence, appointments, making travel arrangements, managing budget and paying bills

•Extensive background in meeting and catering management and service

•Seasoned in all phases of hospitality, from greeting high end VIPs’, executives, high end government officials, senators, lobbyists, prime minster’s, celebrities and President Clinton, to planning, coordinating and implementing all phases of social and business events

•Effective at interfacing with and/ or managing people of various cultural and educational backgrounds

•High personal integrity with dedicated work ethic and strong desire for success

•CAN DO attitude and ability to adapt quickly to new situations

•Proven ability to self structure and successfully balance multiple, diverse tasks

•Extreme loyalty to my employers

•Managed own personal family household while employed full time for past 10 years

Awards & Special Training

•Hilton Academy was a highly prestigious, intense, structured training program to which only the top performing managers within the Hilton Family (upper 2%) were awarded scholarships based on stellar performance. This was the first step in “grooming” Hilton managers for future upper management positions. In 2005, I was tapped for this honor and attended this intensive program in Miami 2003, FL.

•Certified through the following Hilton programs: Director of Sales training, Customer Focused Selling training, Customer Service, Harassment training.

Education

Associates Degree in Hospitality. Austin Community College. 1995

EXPERIENCE

October 2009 – March 2010 Director of Sales & Marketing

Doubletree Hotel Austin University

My responsibilities included hiring training, motivating and leading the sales team to achieve the hotels annual budgeted revenue goals. I resigned my position in March due a family emergency.

July 2001 – September 2009 Director of Sales & Marketing,

Doubletree Guest Suites. Austin, Texas Hilton Hotels Corporation (Blackstone Corporation bought Hilton in 2007), Beverly Hills, CA

The Doubletree is a high profile, full service; all-suite hotel located two blocks from the Texas State Capitol that caters to business, legislative, social and leisure groups / individuals. This award-winning member of the Hilton corporate family is popular with both short and long term guests and is a well-established site for meetings and social events. Because we offer Austin’s most spacious and comfortable suites, many State Legislators, judges and lobbyists consider the Doubletree their home away from home during each legislative session.

As Director of Sales & Marketing, I head a Sales and Catering Team that includes 7 full time sales professionals and two administrative assistants. My responsibilities include hiring, training, motivating and leading this team to achieve the hotel’s annual budgeted revenue goals. At all times, my attention is focused not only on the bottom line but also on implementing a sales and marketing strategy designed to attract business from a variety of key target markets. As second in command, I also serve as acting general manager when my GM is out of the hotel.

In addition, I have personally developed and maintain several large group accounts, including one that I was able to continue under contract despite a 30% rate increase over 2007. I have recently closed a weekend group account, which represents $300,000 in rooms’ revenue for weekend nights that extends from now throughout summer 2008 and is poised to sign an annual contract to serve the crews of a major airline at a nightly rate of $149.50.

Results

Developed and maintain a Business and Marketing Plan that has enabled the hotel to consistently meet and exceed hotel revenue goals.

May 1995 - March 2001 Director of Sales & Marketing

Embassy Suites Hotel. Austin, Texas Hilton Hotels Corporation, Beverly Hills, CA

The Embassy is a full-service, corporate-based All Suite Hotel with 262 multi-room suites. I

Joined this property as a Sales Assistant in 1995 and was promoted to Corporate IBT Sales Manager in 1996 and Director of Sales and Marketing in 1998, where I remained until 2001.

February 1998 - March 2001 Director of Sales and Marketing

• Embassy Suites Hotel was 80% corporate transient based hotel with 20% group base. As Director of Sales, I increased revenue by growing corporate group accounts through building strong client relationships and excellent client service.

• Hired, trained, developed and supervised highly successful sales and catering team.

• Increased RevPar by 20% year over year.

• In 1999, I was able to take one account that had previously produced 20 room nights per month to 1,000 rooms per month producing $1,700,000 annually.

June 1996 - February1998 Corporate IBT Sales Manager

•Responsible for developing and maintaining top corporate accounts, building client loyalty.

•Successfully negotiated all the corporate accounts each year and was able to maintain all top 10 producing accounts from 1996 to 2001.

May 1995 – June 1996 Sales Assistant

•Supported Director of Sales, Sales Managers and Catering Staff.

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