Customer Service Technician

QUALIFICATIONS

• Avid multi-tasker, skillful communicator, and independent worker that utilizes time efficiently

• Excellent grammar & typesetting skills, as well as being bilingual in English and Spanish

• Advanced illustration and drawing skills with a background in fine art

COMPUTER SKILLS

• Able to work in both a PC and MAC environment

• Highly skilled in Photoshop, Illustrator and InDesign

• Knowledge of Dreamweaver and Flash along with basic HTML and CSS coding

EDUCATION

Associate of Applied Science, Graphic Design e Art Institute of Phoenix, Phoenix, AZ 2011

PROFESSIONAL EXPERIENCE

• Graphic Designer OB Sports, Scottsdale, AZ Jan 2012-Current

• Create banner, brochure, and other print media designs for national golf courses and businesses

• Brainstorm and execute advertising design concepts for numerous golf industry companies

• Production Designer Tiny Prints, Tempe, AZ Oct 2010-Dec 2010 (seasonal)

• Edited personalized card designs and retouched customer images in Illustrator and Photoshop

• Processed new customer orders (avg. 10/hr), communicated with customers to resolve any issues

• Drywall Repair Technician EMU Drywall, Glendale, AZ Jan 2006-Jan 2009

• Repaired/replaced drywall or related problems, delivered customer service for warranty repairs

• Installed and coated new drywall (commercial and residential) and performed general labor duties

FREELANCE EXPERIENCE

• Corporate Identity Quality Pickets, Chandler, AZ Nov 2011

• Character Illustration Red Letter Dessein, Chandler, AZ Nov 2011

• Corporate Identity Logo Barbie & Ken Introductions, Scottsdale, AZ Sept 2011

• Banner Illustration Sonoma/San Marin MUFON, San Marin, CA Feb 2011

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