Gabrielle Mauldin
M314-***-****, S314-***-****, 10236 Baltimore Ave, St. Ann, Mo, 63074, ******@*******.***
Professional Profile
My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. I am a team player and a fast learner with great multitasking skills. I am sure that I can bring many assets to the company that will be beneficial. I am eager to show my constant dedication for a company while striving to be the very best.
Professional Experience
West Asset Management
October 2011- Present
Customer service
Responsibilities
Incoming Calls
60-80 calls per day
Provide excellent customer services over the phone
Mortgage Payments for Well Fargo
Customer 30-160 day delinquent on mortgage
Credit card, Saving and Checking account Transactions
Set up Repayment plans for Customers
Provide customer with information about their account
Provide information about program for Home Mortgage
Church’s Chicken
October 2010- October 2011
Cashier and Cook
Responsibilities:
Provide excellent customer services
Up sell Product
Maintain a Clean store
Cash Handling
Open and Closed Store
Circle K Inc.
January 2009-August 2010
Shift Manager
Responsibilities:
Oversee shifts throughout the day
Promote Add on sales
Handle Cash, Check and Charge Transactions
Maintain cleanliness of store
Provide face to face customer service
Real time Results
Sept 2008 -Dec 2008
Customer Service Representative
Responsibilities:
Handle incoming calls
80-100 calls per day
Establish merchandise connections
Provide over the phone customer service
Set up Phone, Internet, and Cable Services for At&t
Provide Customer with Information About At&t services
Church‘s Chicken
June 2006-October 2008
MIT
Responsibilities:
Responsible for cash deposits
Maintained product output
Maintained cleanliness of store
Open and Closed Store
Cash Handling
Education
Hazelwood Central, Florissant, MO
High School Diploma
August 2003-May 2007
Saint Louis Community College
Media Arts
Skills
Customer Service
Food Service
Typing/35 per min
Janitorial / Cleaning
Bookkeeping / Accounting Print Shop
Cash Handling
Power Point
Cashier Retail Sales
P.O.S
Microsoft Windows
A + Computer repair
Data Entry Telemarketing
References
References are available upon request.