Technical Writer

CHRISTIANNE SCOTT

*** **** ****** #** **********, CA 95816 · Mobile: (909) 649∗4083

*****.***********@*****.***

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SUMMARY

➢ 5+ years developing software and engineering procedures/ documentation

➢ 9+ years of demonstrated successes within diverse business and military environments

➢ Widely regarded as a leader/mentor, focused on goal achievement, capitalizing on individual and team development

➢ PC/desktop proficiency: M/S Office Suite, Adobe Suite and EMC Documentum eRoom

➢ Equally valuable contributing in either an individual or team-based working capacity

WORK EXPERIENCE

Sepracor Pharmaceutical Company May 2008 – Feb 2009

Technical Writer (Contractor/Consultant)

• Responsible for tracking document life cycle for several ongoing projects

• Created and maintained user documentation for various IT applications and procedures

• Created and maintained Disaster Recovery procedures for entire IT department

• Worked with subject matter experts to gather information and produce effective documentation

• Responsible for information mapping and content management for several IT projects using eRoom

• Worked with system engineers to design system architecture diagrams and flow charts

Wellhead Electric Company, Inc, Sacramento, CA July 2006 – April 2008

Technical Writer/ Operating Supervisor

• Created Standard Operating Procedures for systems control software

• Created Standard Operating Procedures for power plant equipment and all associated tasks

• Designed training manuals and user guides for systems control software and plant equipment

• Maintained and updated all user documentation

• Coordinated outages with Plant Managers and California Independent Systems Operator

Loma Linda University Behavioral Medicine Center, Redlands, CA Sept 2003 – Sept 2005

Behavioral Health Specialist

Loma Linda University Behavioral Medicine Center is a treatment center that offers care to patients of all ages suffering from anxiety disorders, depression, physical, sexual, or emotional abuse issues, suicidal tendencies, addiction, and other emotional and behavioral health problems.

• Provided care and ensured safety for live-in/ short-stay psychiatric youth and adolescent patients

• Led group therapy for youths and adolescents

United States Navy, Sasebo, Japan Sept 2000 – Aug 2003

Electrician’s Mate

• Served as a shipboard electrician, onboard USS ESSEX (LHD 2)

• Developed and maintained information guide for all shipboard lighting systems

• Gathered information for and produced lighting system troubleshooting guide

• Created simplified training documents from extensive equipment manuals

EDUCATION

Los Rios Community College District – in progress Web Development Certificate

Los Rios Community College District – 2008 Technical Communications Certificate

California State University, Sacramento - 2007 B.A. degree, English – Writing

University of Phoenix - 2002 Associates degree, Liberal Arts

MILITARY

United States Navy, Japan Honorable Discharge

(E-5), Second Class

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