JEFFREY BUNTING
***A West Atlantic Avenue, Audubon New Jersey 08106
****.*******@*****.***
SUMMARY OF QUALIFICATIONS
Highly competent, self-motivated, and detail-oriented professional with consistent track record of maintaining network hardware, software, and installations. Proven expertise in formulating and providing productive technological solutions that meet bottom-line objectives tied to business and technology performance. Articulate communicator and technical expert with solid professional abilities, strong work ethic, and commitment to excellence. Utilize exceptional skills in managing multiple projects simultaneously and completing assigned duties on time and with precision.
CORE COMPETENCIES
- Strategic Planning and Goal Setting
- Server Operating Systems
- Troubleshooting, Installation, and Maintenance
- Problem Identification and Resolution
- Leadership and Team Building
- Continuous Process Improvements
- Customer Service and Support
- Cross-Functional Communications
PROFESSIONAL EXPERIENCE
Beck, Chen & Wittkamp, LLC. (BCW), Collingswood, NJ
IT TECHNICIAN June 2005-Present
Demonstrate exceptional performance in providing customer service and support to clients to ensure utmost satisfaction. Assume full responsibility in overseeing network upgrades, encompassing servers, computers, and software. Instrumental in executing both system and printer installations. Administered server operating systems, domain user accounts, and multifunction Xerox and HP printers.
Highlights:
- Functioned as onsite network technician, contracting for three years with Willig, Williams, and Davidson
- Played a pivotal role in implementing network upgrades for servers, switches, routers, firewalls, laptops , and 200 desktop computers
- Successfully achieved and completed certifications, including Microsoft Certified Desktop Support Technician (MCDST), A+, and Microsoft Certified Professional
- Served as the sole technician at BCW in charge of coordinating daily service calls from clients to process service requests
- Executed onsite and remote services for clients in accordance with service requested; effectively maintained open line of communications between company and client base
ADDITIONAL EXPERIENCE
Caesar, Rivise, Berstein, Cohen, and Pokotilow
OUTSIDE IT CONSULTANT FOR ONSITE IT ENGINEER June 2005-Present
Willig, Williams, and Davidson
ONSITE NETWORK TECHNICIAN Aug 2005-Aug 2008
EDUCATION
ASSOCIATE OF ARTS IN NETWORKING ~ In Progress ~ University of Phoenix
PROFESSIONAL DEVELOPMENT
CompTIA ~ Microsoft Training
Continuously study electronics and programming as well as latest technology trends and techniques
TECHNICAL PROFICIENCY
Microsoft Windows (Server 2000 / 2003 / 2008 and Windows 2000 / XP / Vista / 7)
Corel WordPerfect, Citrix Server, SonicWALL Network Security Appliance, MAC OS and Apple Hardware