Customer Service Human Resources

Aschlea Dean

**** *. **** **. *** *** Springfield, MO 65810 417-***-**** *********@*****.***

Education

Missouri State University; Springfield, MO

Bachelor of Science in Human Resources Management

Graduation: May 18, 2012

Work History

Credit Coordinator & Customer Service

Lowe’s Home Improvement; Springfield, MO August 2010 Present

Provide excellent customer service in all situations

Help customers interpret and understand credit card statements

Operate multi line phone and handle incoming and outgoing faxes

Process credit card applications and payments

Head Cashier

Lowe’s Home Improvement; Sullivan, MO November 2009 August 2010

Coordinate cashier breaks and lunches

Train cashiers on policies, how to run the registers, and customer service

Carry out tasks given by management

Copying and filing

Shift Supervisor

Hardee’s Restaurant; Springfield, MO August 2008 May 2009

Lead shifts and coordinate break times

Cross trained in all areas

Cash handling experience

Trained employees on kitchen and front line duties

Capabilities and Skills

Experienced in Microsoft Office Suite 2007 and 2010 applications: Excel, Word, and PowerPoint

Can effectively operate multi line phones, copier and fax machines

Proficient at 10 key

Organized and detail oriented

Excellent written and verbal communication

Contact this candidate