Customer Service Manager
Resume:
Gilbert Harris Jr.
***********@*****.***
ELYRIA, OH 44035
OBJECTIVE STATEMENT
To become an employee for a reputable organization and to make significant
contributions that will lead to company profitability and personal career
growth.
SUMMARY OF QUALIFICATIONS
. Attentive to detail and will take initiative.
. Prioritize multiple tasks and manage workload: Resourceful team
player with can-do attitude.
. Strong financial, quantitative, analytical and problem-solving
skills.
. Proven ability to prioritize and handle multiple tasks in a
challenging environment.
. Welcome new challenges, responsibilities and concepts
. Highly motivated with strong work ethic: Able to prioritize tasks
and meet deadline.
. Excellent ability to make administrative and procedural decisions
and judgments.
.
EMPLOYMENT EXPERIENCE
Magic Touch Hand Car Wash- Lorain, Ohio- 05/2007 to 08/2012
Attendant
. Operated register/credit card machine
. Greeted customers explained services that would be rendered along
with convincing them to purchase wax products for their vehicles.
. Great friendly manner and excellent communication skills.
. Was responsible for making sure all supplies were ordered
. Washed, detailed and waxed vehicles.
. Inspected cars upon completion.
Lorain County Urban League- Elyria, Ohio 06/2010 to 08/2010
Student Aide
. Was responsible for helping GED students prepare for the GED exam.
. Filed and organized important documents that pertained to a student's
personal information.
. Contacted and setting up appointments for placement testing.
Mc Donald's- Elyria, Ohio- 01/2007 to 06/2010.
Crew Member
. Provided customer with excellent customer service.
. Operated cash register.
. Took orders/ prepared food/worked drive-thru.
COMPUTER SKILLS
Windows, Word, Excel, PowerPoint, Internet Applications. Typing skills
include word processing at 45 to 50 wpm.
EDUCATION
Currently a student at Lorain County Community College- Studying Civil
Engineering.
Oberlin High School, Oberlin, Ohio- Graduation date of 6/3/2010
REFERENCES
Anthony Barnhill, Owner Magic Touch Hand Car Wash- Lorain, Ohio- 440-653-
6175
Lisa Hill, Manager at Wal-Mart Super Center- Elyria, Ohio- 440-***-****
Dave Macfarland, Football Coach- North Ridgeville, Ohio- 440-***-****
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