Sales Technical Support

Gousia colony

Bagh- i - Mehtab Pravite

House No 83,

Srinagar – 190019

Kashmir, India. Mobile: 941-***-****,

Ph.019*-*******

e-mail: *********@*****.***

e-mail: *********@*****.***

CURRICULUM – VITAE

SAKIB

Objective

Experience :- 7 years

To be associated with a progressive organization that gives scope to update . My practical knowledge and skills in accordance with the latest trends and be part of the team that dynamically works towards growth of the organization. And gains satisfaction thereof.

Professional qualification

Gandhi Memorial College Srinagar, (J&K)

Bachelor of Science

(B. Sc)

Computer Science [ 3Years Engineering Diploma]

Kashmir Govt. Polytechnic J&K Technical board

Computer Science [Software]

M.Sc IT. (INFORMATION -TECHONOLOGY)

Course Contents :-

[Basic of Information Technology, Window Based Office Aliant,

Introduct to Data bar with Access, Business Application of IT,

Internet /Multimedia, Html /Uml, Web Desiring, C++, Java Programming ,

Java Serve let, Oracle /Developer, Visual Basic / Sql, Basic ,Electronic For

Telecom /Digital Telecom, Principle of Networks, Wireless Mobile Communication,

V++, Advanced Internet Programming, Client Server Arcuturer,

Data Warehouse & Data Mining, E-Business, IT and Law,

Advanced Internet Programming Eclectics, Advanced Application IT

in Compression Imaging.]

The University of Madras (Chennai)

Computer Science [Diploma]

Course Contents

[ Hardware & Advance Networking]

Srinagar (J&K)

Computer Science [Hardware & Software]

Computer Assembling, Repair, Maintenance& Software Installation.

Professional :- AMIS Computer Services Srinagar,(J&K)

Professional experience 1 June 2011 – Till Date First Source Laboratory Solutions LLP(Hyderabad Kakatiyanagar Habsiguda) Branch of Spinco Biotech India PVT LTD

Technical Sales Specialist (Deals with Research Equipments)

To resolve technical queries or issues of our Research Equipments of University Hospital/Diagnostic

Center and Research Centers . Regarding software hardware, Sales Online or onsite, if any.

To provide best after-sales-service & technical support to every University Hospital/Diagnostic

Center and Research Centers .

1 August 2007 – May 2011 Wipro GE Health Care India PVT LTD

Technical Support Executive.(Application/Service Engineer)

Job Responsibilities:-

To configure & install Digital X-Rays, Full Scan Dexa ,USG Machines( LOGI Book, LOGI P5, LOGI P3 , VIEW 3,7, LOGI RT, LOGIC CL, LOGIC PRO,),TMT Machines, Colour Doppler, ECG, Peripherals independently onsite.

To resolve technical queries or issues of our Hospital/Diagnostic Center. regarding software or

hardware, Online or onsite, if any.

To Provide Networking with MIR, CT, Scan, and also connect High Speed Biomedical Printers with

these Equipments

To provide best after-sales-service & technical support to every Hospital/Diagnostic Center.

November 2004 – 30TH JULY 2007 PCS TECHNOLOGY LTD /HP (INVENT) Srinagar, (J&K)

Technical Support Executive

To configure & install desktops, Laptops & Peripherals independently onsite.

To resolve technical queries or issues of our customers regarding software or

hardware, online or onsite ,if any.

To conduct road shows giving consumers an easy access towards technology.

To attend sales exhibitions to promote our product.

To provide best after-sales-service & technical support to every customer.

March 2006 – (Part Time) Next Generation Business Power Systems

Srinagar, (J&K)

Customer Support Executive

Job Responsibilities:-

To install all the online UPS’ independently.

To rectify faults onsite or online within 48 hours.

To provide best after-sales-service & technical support to every customer.

Projects Handled

Have installed Server & nodes at two different locations and enabled them to work on LAN on Windows 2000NT Server platform at Srinagar and Anantnag from July 2005 to August 2006.

Have Installed Computer systems and put them on network to enable them to share data & to take backup to every branch of State Bank of India in Northern region of India at Jammu & Kashmir including Ladakh from July 2003 to August 2005.

Have done the LAN Networking at the main office of the Accountant General at Srinagar in the month of May 2005.

Have done the LAN Networking at the main office of the Directorate of Agriculture at Srinagar in the month of June 2005.

Have Installed Computer systems with Windows 2000 NT Server & Oracle 8i and put them on network to enable Indian Army’s CSD Department to share their database online in the northern part of India at Jammu & Kashmir on October 2005.

Have handled sales exhibition for Patni Computers (PCS) Computer Services Ltd. at Srinagar to promote its products in order to enhance its business.

Have done the Linux Software / Networking at the main office of the LIC Departments at Srinagar in the month of June 2005 and presently supervising the whole Network as Network Administration.

Technical Knack

Possessing the capacity to work on following operating systems i.e, Windows 95, 98, 98se, 2000 Professional & NT Server, Windows Millennium, XP Home & Professional edition, Windows NT 4.0.

Hardware management skills constitute Servers, Managed & Unmanaged Switches or Hubs, CAT Cabling, setting Internet Protocols / TCP IP Policy etc. Repairing of printers like, High-speed Tally Printer,(Line & Dot Matrix), Passbook Printers, DeskJet’s, Lasers and also Imaging Devices like Scanners, Digital or Web Cams.

Issues like software errors or hardware conflicts could be resolved to a certain extent by myself online as I have a fair amount of expertise over the same and am able to communicate in three languages other than the mother tongue.

Name

S/O

Nationality

SAKIB

Mohmmad Afzal Bhat

Indian

Marital Status Single

Valid passport

DOB

Height

Present Address

Hobby

Experience :-

: E- 5645360

19-08-1977

5ft. .6inch

House No:- 83

Gousia Colony Bagh-i-Mehtab

(Near Gousia Mosque)

Srinagar Kashmir 190019

(Post Office:- Bagh – I - Mehtab, Srinagar)

Reading Computers Related Books, , Watching TV,

Seven years of experience

Languages English, Urdu, Hindi and Regional

Declaration The above mentioned particulars are true to the best of my knowledge

Signature

SAKIB

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