Customer Service High School

Joanna Lewis 212-***-****

*** **** **** ****** #*** New York, NY 10025 917-***-**** Cell

OBJECTIVE: To secure a position with an organization that allows me to utilize my vocational skills to contribute to the growth and success of both the company and my professional career.

EXPERIENCE:

03/09-PRESENT ALLIED BARTON SECURITY NEW YORK, NEW YORK

ED SULLIVAN THEATRE

Security Guard

• Verify identification for all incoming visitors.

• Verify eligibility to enter premises.

• Ensure point of contact in building is located and made aware of visitors arrival.

• Patrol premises to prevent and detect signs of intrusion.

• Inspect and adjust security systems to ensure proper operational use.

• Ensure that all entertainment personalities are provided with a secure and safe entrance when arriving to facility

• Create and maintain reports of daily activities and irregularities

• Detect, investigate, document and report all irregularities.

09/10-11/10 TOWN AND COUNTRY LLC NEW YORK, NEW YORK

Private Investigator

• Provided customer service to individuals and companies requiring detailed information on a particular subject in a confidential manner.

• Conducted research, surveillance and interviews to acquire all necessary data.

• Interviewed individuals and performed detailed searches for potential information.

• Generated reports of findings for customer all the while maintain open communication with the client.

9/01-11/07 WOMEN IN NEED NEW YORK, NEW YORK

Residential Aide

• Administered tours for new residents.

• Maintained detail daily logs documenting all activities.

• Answered multi-lined telephones and directed calls to proper offices.

• Greeted and assisted visitors with inquiries and directions.

• Patrolled the building and surrounding perimeters to maintain safety.

• Ensured and documented attendance of residences in daily activities.

• Provided administrative services as needed for management.

• Provided a high standard of care and encouraged development to all residents

3/05-12/06 GIRLS EDUCATION MENTORING SERVICE NEW YORK, NEW YORK

Outreach Coordinator

• Met and counseled troubled women having emotional difficulty.

• Provided information in regards to the program offered to assist potential program participants.

• Reviewed application packets in detail for completion.

• Answered inquiries regarding the program and its particular offerings.

• Maintained a level of confidentiality for all participants and interested parties.

03/99-02/00 SPECTA GUARD ACQUISITION NEW YORK, NEW YORK

Corporate Security Guard

• Patrolled premises to prevent and detect signs of intrusion.

• Ensure security of doors, windows and access points.

• Screened and granted access to all visitors entering facility.

• Signed for and maintained safe keeping of all incoming packages.

• Maintained reports of daily activities and irregularities.

• Inspected and adjusted security systems to ensure proper operational use.

EDUCATION:

01/10-PRESENT BERKELEY COLLEGE NEW YORK, NEW YORK

Criminal Justice Bachelors Degree

01/01-8/02 TECHNICAL CAREER INSTITUTE NEW YORK, NEW YORK

Industrial Electronic Technology Computers Associate Degree

99/93-6/97 ADLAI STEVENSON HIGH SCHOOL BRONX, NEW YORK

High School Diploma

SKILLS: Excellent communication and interpersonal skills, problem solving, communication team player, conflict management, interpersonal, planning and organization and great initiative.

Proficient in Microsoft Office including Windows 2000, MS Word, Excel, Access, Power Point and Internet.

REFERENCES FURNISHED UPON REQUEST.

Contact this candidate