Susan L. M ilazzo
**** **** *** **. ***. * St. Petersburg, FL 33709
**********@*******.***
SKILLS
Office Skills: d irected incoming calls, recorded messages, greeted clients, filed documents
Computer Skills: Word, Excel, PowerPoint; experience with Medical Manager, Medisoft
Organizational Skills: Work areas always clean and very well organized
Team player: I n teract well with team players and management
Quick Learner: Able to grasp instructions accurately and complete tasks as requested
Education:
Everest University, Largo FL
Master Business Administration, Human Resources
2013
Everest University, Largo FL
Bachelor of Science Degree – Healthcare Administration
2009
Southwest Florida College, Tampa FL
Associates in Science Degree – Medical Administration, 2005
Maintained 3.5 GPA cum laude and Dean’s L ist: 2 Quar ters
WORK EXPER IENCE:
Ar row Apartments, St Petersburg, FL J an. 2012-
Cur rent
Property Manager
• Managed the database and cash f low reports for the rental properties
• Marketed properties for new tenants
• Handled day to day legal issues
• Handled repairs and maintenance issues and conducted property inspections
regularly
• Managed and updated databases for the rental properties
M ease Count ryside Hospital, Safety Ha rbor, FL 2008
- 2012
Susan L. M ilazzo
6551 40th Ave No. Apt. 1 St. Petersburg, FL 33709
**********@*******.***
Sterile Processing Technician – Non-Certified
• Decontamination of surgical instruments and equipment
• Maintain a clean work environment
• Assembly and testing of surgical t rays
• Perform daily biological testing on sterilization equipment
Morton Plant Hospital, Clearwater, FL 2007-2008
T ransporter / Sterile Processing Technician – Non-Certified
• Engaged in furnishing s terile and non-sterile supplies and equipment for use in care
and t reatment of patients
• Transporting carts / equipment to all areas of the hospital
• Provide quality customer satisfaction.
• Knowledge of the areas of the Sterile Processing Department
Food Service Representative I I
2005-2007
• Welcoming the customers with proper verbiage and probing for their food orders
politely Maintaining detailed records of served orders and collected cash
• Monitoring consistently the food quality and service quality of orders being served
T he Home Depot, Tampa, FL
2004-2005
Cashier
• Credits, refunds, receipts are issued due to the customer's requirement
• Responsible for answering phone calls of customer to provide all the information
regarding to products
• Responsible for solving customer's complaints
Susan L. M ilazzo
6551 40th Ave No. Apt. 1 St. Petersburg, FL 33709
**********@*******.***
The Bar r ington Ter race, Largo, FL
2003-2004
Food Service Server
• Greet guests and take orders
• Assist in busing and resetting tables
• Check prepared orders for accuracy
Westminster Palms, St. Petersburg, FL
2003
D ining Room / Kitchen Supervisor
• Provided service for all banquet functions to ensure guest satisfaction
• Responsible for supervising and coordinating the activities of food preparation,
pant ry, ki tchen service
• Responsible for hi ring, t raining, scheduling, motivating and coaching ki tchen staff
F reedom Square Nursing Center, Seminole, FL
1999-2003
Dining Room / Kitchen Supervisor
• Supervises and coordinates activit ies of food preparation, ki tchen, pantry, and
s toreroom personnel
• Purchases or requisitions food and ki tchen supplies
• Plans menus, preparing and apportioning foods, and utilizing food surpluses and
leftovers