Customer Engineering

Janarian Foster

* ******** **. ▪ Thomasville, North Carolina 27360 ▪ 336-***-**** ▪ ********.******@*****.***

Objective

To obtain an entry-level position to utilize technical skills on team-oriented projects in a professional environment.

Education

B. S. in Computer Science, May 2009

North Carolina Agricultural & Technical State University, Greensboro, North Carolina

Related Coursework

Taken: Design & Analysis of Algorithms, Computer Architecture & Organization, Data Structures, Database Design, Program Methodologies & Concepts, Programming Languages, Network Systems, Theory of Computing, Internet Systems, Software Engineering, Operating Systems, Computer Security

Professional Experience

Hewlett-Packard May 2008 – August 2008 Houston, Texas

Technology Solutions Group Software Intern

Helped to build a database and user interface that tracks testing items in the EMC lab.

Hewlett-Packard May 2006 - August 2006 Houston, Texas

Technology Solutions Group Quality Engineering Intern

Conducted and implemented process compliance audits on Industry Standard Servers and Business Critical Servers. Helped to solve issues dealing with manufacturing. Learned how manufacturing works and how to construct servers. Solved customer satisfaction issues dealing with missing parts and information. Examined work instructions to assist manufacturing employees with their job.

Hewlett-Packard May 2005 - August 2005, Cupertino, California

Worldwide Total Customer Experience & Quality Intern

Researched companies to obtain benchmarking information for reference. Sorted and coded customer feedback comments to support customer responsiveness. Collected survey data from reports to be used in presentation for the Small Business segment council group. Provided support for the TCE Finance Team. Reconciled expenses using Microsoft Excel. Updated business dashboard containing operational metrics. Transferred journal entries into a Microsoft Excel spreadsheet.

Team Projects

Led team of 5 software engineering students in coding a website for the town of Sedalia, NC. Helped to develop the database for storing usernames and passwords.

Led team of 7 database design students in designing and implementing a MySQL database. Helped to design the database and develop a user interface for the database.

Project

www.jaytheanalyst.com: My own weblog administered by myself. It is more like an online resume, which includes a blog, and things about me. (Website launched on May 12, 2010)

Technical/Communication Skills

Computer Languages: Intermediate: C++, Visual Basic, Java, Assembly, PHP, SQL, UML Beginner: JavaScript

Applications: Microsoft Visual Studio.NET, Eclipse, NetBeans, Oracle, Microsoft Office, MySQL, and Dreamweaver

Other Skills: Strong creative, interpersonal and teamwork skills; a self-starter with demonstrated leadership skills.

Affiliations

Hewlett-Packard Scholars  National Society of Black Engineers  Society of Black Animators

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