Dustin D. Farmer
***** ****** **** ** ********** VA 22192
******.*.******@*****.***
Work Experience
Design and Sales Consultant – Sight and Sound Systems – Dulles, VA – (Feb 08 to Present)
Designed custom home entertainment and security systems for clients using state-of-the-art sound system and security products. Clients included new home builders, custom home designers and construction site managers. Contracts also included work on remodeling, renovation, and complete retrofit customers. Managed client’s projects from concept phase to on-site completion and QC. Systems designed range from complete home automation systems using Control 4 and Crestron, to simple TV mounting projects. Currently possess expert product knowledge, including options to ensure clients can make an educated decision based on product desire, and personal budget.
Regional Account Manager – Cogent Communications – Washington DC – (June 07 to Feb 08)
Develop new business for the second largest telecom company in the US by identifying new business opportunities in specific regions. Develop relationships with potential clients, conduct research and identify requirements. Develop proposals for potential clients and develop additional services for current customer base. Managed the client contract process including reviewing clients questionnaires for IP, BGP, SMTP, etc. to identify opportunities to improve installation and response time from our service delivery crews. Maintained a first point of contact role with current customers for all customer future needs. Organize and stage customer appreciation and marketing events at existing customer facilities. Continually enhance strong relationships with property managers of facilities with existing accounts. Prepare contracts and formally present them to potential clients. Completed the process and continued to manage customer accounts.
Business Development - MvixUSA, Inc. - Fairfax, VA - (Feb 07 to June 07)
Managed office operations for a start-up electronics manufacturer including procuring office space, setting up telecommunication and IT solutions. Purchased and setup office furniture and equipment. Helped developed SOP for daily office operations including order processing and fulfillment. Performing Customer Service included technical analysis of customer requirements and coordination with the technical group to issue support ticket numbers and handle RMA (what is this)returns. Managed resale customer accounts including accounts payable. Established relationships with resellers and with distribution companies and potential partners. Managed e-marketing campaigns to generate new business.
Sales - Intelitarget – Herndon, VA – (Feb 06 to Feb 07)
Represented multiple companies (Duet Voice & Data, Agile Network Logistics, and American Express Foreign Exchange Services). Manage client/customer databases and established new customer contacts. Established Relationship Building Opportunities, appropriately matched customer to products. Qualified customers to ensure there is a need for the client’s services. Demonstrated client’ products proficiently and marketed the clients’ product at trade fairs.
Best Buy – Project Team, Executive Sales & Video Sales – Best Buy –
(November 02 – January 05)
Performed daily functionality on HDTV (High Definition Television) and high end Home Theater. Setup New Products for retail display. Organized and maintained home theater environments inside the store. Maintained Digital Light Projection (DLP) Front Projection, home theater systems. Designed custom Home Theater Systems for highly selective customer, creating a complete solution to the customer requirements. Designed the installation of custom Home Theater Systems. Conducted Quality Control for customers and provided technical advice to customers on their new Home Theater systems. Diligently worked with customer to assemble a Home Theater system that best suited personal requirements. Maintained first-class customer rapport.
Managed implementation of changes with multiple store layouts. Affected change for “the new face of Best Buy.” Designed and built product displays and performed maintenance on product displays. Insured functionality of all products in the store for consumer interaction. Built product facings per corporate design and layout. Built new store interior layout per Corporate layout/design. Recognized for possessing strong and creative design layout, leadership and management skills and transferred to Florida Best Buy District.
Developed a strong customer base in home theater for the Florida Best Buy District. Conducted individualized sales and service training for Best Buy sales associates. Developed a “Customer Centric” sales environment at each store, focusing on complete customized home theater needs, including video, audio and information technology; and post sales service, “Cradle to Grave Service” service.
Video Librarian & Compression Technician – Henninger Video – (November 01-October 02)
Managed the flow of Source Tapes from client video storage library and entered new material created for and by clients. Managed data entry of client materials and controlled the movement of source materials between Henninger locations. Labeled and processed video dubs. Delivered dub orders to the proper individuals. Arranged courier pickups and deliveries for clients. Managed the Federal Express Powership Manager. Arranged late night and overnight deliveries. Received and delivered packages for clients, and Henninger employees. Digitally compressed client’s video material for Web, Secure ftp client pickup, email and CD-ROMs. Duplicated client’s CD-ROMs.
Research/Production Intern- Henninger Production - (December 99-June 00)
Performed research for documentaries in development, maintained stock footage and still photo library, assisted in the designed and production of the NATPE 2000 and 2001 catalog, liaison between producers and clients, maintained Production Wrap Books for Discovery Channel International, maintained contact information and data about subjects appearing in Henninger Produced documentaries. Credited in the following Discovery Channel documentaries – “Jack the Riper, An On-Going Mystery, aired February 13, 2000; “Seized at Sea: Situation Critical, The Story of the Mayaguaze Crisis, aired May 14, 2000.
Othher Experience/knowledge
Theater - Set production, “change over” sessions, and apprentice/aide to lighting technicians. Built sets from designs.
Technical knowledge - Panavision Panaflex Gold 35mm Camera; Arriflex SR3 16mm Camera; Chapman Super PEE-WEE dolly; Avid Xpress; Avid Media Composer 9000; Quantel Edit Box; Apple Final Cut Pro; Adobe Premiere; Media Cleaner; KEM flatbed editor; Sony DV camcorders with Firewire; Mole-Richardson Lights; Mac OSX and Mac Classic; all Microsoft Office Products for both Mac and PC environments
Education
Full Sail Real World Education Winter Park, FL
Associates of Science in Film and Video Production November 2001
(3.25 GPA) – transcripts ordered 11/02/2007
Henninger Production - Internship Arlington, VA – 1999-2000
Description of Full Sail Education
Video Production - (January -February 2001), Lighting for Film and Video – (March 2001), Film Production – (April -May 2001), Directing- (June 2001), Pre-production and Casting- (June 2001), Feature Filmmaking- (July 2001), Post Production- (September 2001)