Customer Service Home Health

Chermika L. Giles

*** **** **** **.

Decatur, Ga 30030

*********@*****.***

OBJECTIVE

• Seeking a position in Customer Service where my extensive experience will be further developed and utilized.

• Reliable worker with the ability to quickly learn new concepts and skills.

• Backed by a solid work history, reputation as a team player and passion for helping others.

WORK EXPERIENCE

AVON SALES REPRESENATIVE

• Selling Avon products to customers

• Introducing and referring customers to different types of Avon products depending on customer needs

• Ordering products for customers online thru Avon database

• Bagging and Packaging customer orders

• Ensuring timely delivery of orders

• Handling customers monetary transactions for products and delivery receipts

CNA/HOME HEALTH AIDE

• Assist client with ADL’s

• Assist client with positioning

• Assist with medication

• Cooked and Assist with feeding

• Assist with elimination of body fluids

• Assist with dressing

• Assist with transfers

Traditions Health and Rehabilitation Center

CNA/ Externship

•Assisted with care of residents

•Helped record patients vital signs

•Assisted with feeding of patients

• Assisted with ADL’s (Activities of Daily Living)

Personal Caregiver/Aide

• Assisted client with his ADL’s such as grooming, eating, bathing, and assisting with toileting

• Assisted with changing used toileting bags

• Assisted client with positioning

• Gave client Medication

• Ran errands

• Helped with cleaning and laundry

Northside Hospital

Phlebotomist/ Externship

• Performed venipuncture on patients

• Completed line draws

• Input patient’s blood work information into the computer by accession number

• Performed urine collections

Production worker/ Sanitation Lead person

8/2007 – Present, EPI Breads

• Received "exemplary" and "exceeds expectations" ratings on all performance reviews. Cited for excellence in interpersonal communications, teamwork, flexibility and reliability.

• Demonstrated the ability to interact with crew members from diverse cultures and backgrounds.

• Great multitasking abilities; frequently assigned the largest section of the plant for cleanings.

• Ability to work under pressure

Child Care Provider

9/2001 - 1/2006, Peachtree Academy

• Shared joint responsibility (along with mother) for the care of infants, toddlers, pre-k, and after school children.

• Helped children with homework.

• Created weekly lesson plans.

• Taught subjects such as reading, math, and science.

Education

Dekalb Technical College

October 2010-December 2010

Certified Nursing Assistant

Completed training as a CNA and received certificate

Dekalb Technical College

October 2007-December 2007

Phlebotomy technician certificate

completed training in phlebotomy with the help of courses such as human anatomy and Physiology and medical terminology as well as Phlebotomy essentials training.

SKILLS

• MS Office

• Activities of Daily Living (ADL)

• Quality Patient Care

REFERENCES

Available upon request

Contact this candidate