LUCIAN MIRCEA
#**-*** ****** **** **** Moody BC V3H1L5
778-***-**** *********@*****.***
OBJECTIVE
Seeking a position in a company where I can utilize my maintenance management experience in order to better serve customers and to operate safely and efficiently the service department while attaining job satisfaction.
EDUCATION and CERTIFCATIONS
Interprovincial Standard-Electrician Victoria, BC 2009 Certificate of Qualification
Canadian Electrical Code Burnaby, BC 2008-2009
British Columbia Institute of Technology Gas Appliance Service Person Victoria, BC 2007
Provincial Trade Certification Gas Fitter Program Burnaby, BC 2006
British Columbia Institute of Technology
B.Sc in Electronics Polytechnic Institute -University of Electronics Romania 1989
QUALIFICATION HIGHLIGHTS
• Experience with maintenance operations, adjusting work priorities, performance audits, and improvement recommendations
• Experience with industrial electrical maintenance, PLC systems, AC variable frequency drives, DC drives and power distribution systems
• Expertise encompasses all phases of service support and reports including: labor distribution, contract, billable and warranty service report processing, expense, accounts payable, parts orders, warranties, repairs, maintenance orders and related documentation.
• Extensive customer contact in troubleshooting, and resolving problems pertaining to service disputes.
• Ability to direct strategic initiatives to develop and maintain a strong customer base.
• Expertise in malfunctions equipment analysis, using knowledge of electrical systems and electronics to isolate and correct the fault.
• Experience with design modifications, implementation and installation support for the modifications
• Proficiency in troubleshooting of electrical, mechanical and gas systems
• Experience with providing constructive maintenance of high and low voltage power distribution systems, transformers, and switchgears
• Major strengths in planning, problem solving and communication
• Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success
• Thorough attention to details, punctual, meticulous with a strong work ethic
• WHIMS trained and proficiency with Microsoft applications (Outlook, Excel, Word, PowerPoint)
EMPLOYMENT HISTORY
Technical Service Manager, SEARS Canada Inc Burnaby, BC 2011
Provided administrative support to District Service Manager and 50 service technicians servicing Lower Mainland BC.
Cultivated customer relationships, supported marketing and sales initiatives for the service appliances division.
Trained, supervised assisting personnel, and promoted safe workplace procedures
Provided strategic direction, ensured that team is informed, aligned, and accountable
Monitored open incidents, resolved problems pertaining to service disputes, reported calls and maintained and monitor field service technicians tracking logs.
Involved in daily contact with customers to troubleshoot and resolve problems pertaining to billing, warranties, service contract, and other service-related matters while maintaining good customer relations.
Generated and maintained service-related and quotation correspondence.
Audited travel and expense reports, processed general vouchers, hours for payroll and purchase orders for vendors.
Maintenance Technician, JD SWEID Ltd Langley, BC 2010
Maintained production and quality by ensuring operation of electrical systems, and electrical components of machinery and equipment
Inspected, installed, and tested the operation of power systems, specialized electrical systems, circuits and panels, electrical appliances, portable electrical equipment
Diagnosed and rectified production breakdowns in a timely manner
Performed electrical preventative maintenance, related inspections, recorded results and reports results
Consulted manufacturer's manuals, circuit diagrams and blueprints to determine tests and maintenance procedures for instruments
Troubles hooted of PLC systems, adjustable frequency AC & DC drives, motor controls, and control panels
Maintenance Technician, ESCO Corporation Port Coquitlam, BC 2010
Provided service of industrial and commercial electrical wiring
Provided effective maintenance of overhead traveling cranes (OHTC) in order to attain optimum level of overhead crane equipment reliability and productivity
Serviced, troubles hooted, replaced and calibrated all electrical control system of all OHTC's
Tested and activated all safety features and protective devices
Ensured correct application of electrical standard practices in all OHTC electrical maintenance activity
Gas Appliance Service Technician Vancouver, BC 2007 - 2009
Various Companies
Contract Position, winter period
Service Technician, Harvest Corporation Burnaby, BC 2006-2007
Accurately diagnosed and repaired equipment at the customer's site
Provided technical support in product service, product training and applications
Developed and maintained ongoing customer relationships with regards to all aspects of equipment repair and maintenance
Maintained service equipment, tools and documentation.
Maintained truck stock inventory within the prescribed company guidelines and standards Installed, repaired, and maintained bakery equipment
Maintenance Manager, Iris S.A. Romania 1995 - 2005
Coordinated production activities, supervised 50 maintenance full time employees
Coordinated and inspect major investment on the electrical, plumbing, mechanical and other related systems in plant locations
Planned and monitored maintenance work to achieve schedule compliance, and recommended improvements
Analyzed predictive and preventative maintenance work schedule, and improved maintenance procedures
Scheduled, coordinated and prioritized tasks to meet tight timelines
Transferred equipment between production facilities
Coordinated, inspected, operated, and maintained the heating, cooling and ventilation systems (including steam generator) in all plant locations
Inspected, installed, and tested the operation of power systems, specialized electrical systems, circuits and panels, electrical appliances, portable electrical equipment
Installed control and measurement instruments on existing and new plant equipment and process
Consulted manufacturer's manuals, circuit diagrams and blueprints to determine tests and maintenance procedures for instruments
Assisted with training of new employees, ensured personnel complied with safe work procedures
Provided technical support in product service, product training and applications
Trained personnel for safety and maintenance of electrical and gas units
Prepared written estimates of repair costs, kept time cards and other routine records
Electrical Inspector, Governmental Customer Protection Agency Romania 1993-1995
Inspected electric and electronic products
Inspected for quality and compliance with electrical security standards
Prepared technical reports and maintained documentation
Maintenance Manager, Bearings Factory Romania 1990 -1993
Repaired, maintained, and supervised electric and electronic assembly lines, numeric tools machine and PLCs