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Customer Service Management

Location:
Dickinson, TX, 77539
Salary:
25,000
Posted:
April 25, 2012

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Resume:

**** ****** **** ****, *********, TX *****

PHONE 281-***-**** • E-MAIL ****************@*****.***

BRIDGETT FARRELL

PROFILE:

Enthusiastic and professional with extensive experience in customer service. Demonstrates excellent communication, organization and interpersonal skills. A hard-working and self-motivated team player with ability to balance academic and employment activities simultaneously. A strong problem solver that seeks more efficient ways of completing tasks with the goal in mind.

PROFESSIONAL EXPERIENCE:

2011-current Floppy’s Mouse Club Clear Lake, TX

Instructor

Instruct daycare students, ages 4-10 , basic computer operations and terminology

Supervise students playing computer games/hands-on learning activities

Provide answers to any questions children may have about the computer and lessons

Prepare report cards on progress for parents

Collect payments for classes and make deposits when necessary

2010-2012 NUTRISYSTEM-League City League City, TX

Assistant

Establish, maintain and update records in UPS (United Parcel Service)customer database

Weekly and Monthly inventory ordering and control

Prepare and maintain shipment documentation and records

Handle and organize unloading of weekly shipment

Daily Inventory management, receiving, shipping and stocking

Clerical, phone and customer service assistance

2009 HEB League City, TX

Retail Bagger

Packaged customer’s purchases

Answered customer’s merchandise questions

Organized merchandise returns

Checked merchandise pricing

Returned unwanted merchandise to shelves

Cashiered and kept checkout area neat

2008 A Child’s Place League City, TX

Preschool Instructor

Instructed preschool classes with arts and crafts

Observed children while they participated in outdoor activities

Communicated with parents regarding various behavior and progress

TECHNICAL SKILLS:

Windows XP, Microsoft Office, QuickBooks Accountant Edition, Internet, UPS WorldShip, Cash Register, Price Scanners, Various Office Machines including Fax, Labeling Systems, Credit Card Machines and Copy Machines/Scanners

EDUCATION:

Spring 2010-current San Jacinto College Houston, TX

Working towards Associate of Applied Science (AAS)in Business Management

REFERENCES:

Brandy Cross

281-***-****

Grady Parker

281-***-****

Kelsey Richardson

832-***-****



Contact this candidate