**** **** ****, ** • Brooklyn, New York 11229
347-***-**** • email@example.com
QUALITY ASSURANCE ENGINEER
Top-performing, quality-driven QA Engineer with nearly ten years of experience analyzing, testing and enhancing Web and software applications. Excel at rapidly assessing and isolating root source of product issues, delivering recommendations that lead to dramatic improvements in reliability. Excellent capacity for written and oral communication; interface with cross-functional departments in gathering requirements, product developers in researching product issues, and management in delivering progress updates.
AREAS OF EXPERTISE:
• Test Development & Execution
• Test Scripts & Automation
• Process Analysis
• Software Licensing • Scripting & Debugging
• Software Development Life Cycle (SDLC)
• Troubleshooting & Problem Resolution
• User Training & Support
Platforms: UNIX, Eclipse, Windows 9x/NT/2K/XP
Tools: Visual Basic, Java, QTP, Jira, PGAdmin, Squirrel, Eclipse, Microsoft Office Suite
YODLE INC., New York, New York 2007 – 2009
Delivered great quality assurance and testing services for this startup online advertising firm. Devised and executed test plans and test cases. Generated and deployed scripts for automating key system functions. Interfaced regularly with cross-functional departments in discussing system performance and gathering information for resolution of issues. Generated test cases for each new release based on analysis of business requirements and bugs.
Instrumental in the implementation of dramatic improvements to several product releases through the identification and resolution of critical performance issues.
Played key role in multiple upgrades to billing system of a high-profile new application through testing key credit card charging features.
DELTA FUNDING CORPORATION, Woodbury, New York 2005 – 2007
QA System Tester
Performed testing and QA of two key mortgage applications. Contributed closely to all phases of Software Development Life Cycle (SDLC), from requirements gathering to finalization. Coordinated all phases of testing process including new feature testing, regression and integration. Contributed to inspections and walkthroughs of all requirements gathered. Generated business related test cases culled from product documentation. Planned and scheduled testing initiatives. Proofread and verified accuracy of mortgage documents.
Steered design and development of several automation scripts that streamlined testing and bug resolution substantially.
Authored comprehensive Excel document detailing test plans and aspects of documents requiring testing.
TRI COMPONENT PRODUCTS CORP, Bronx, New York 2000 – 2005
QA System Tester
Coordinated invoice database Web application testing. Generated test plans, prepared data, and drafted user documentation for customer billing system. Initiated and executed full test cycle, from system / integration testing through regression testing. Coordinated performance testing for new releases. Developed, modified and ran test scripts.
Recommended several enhancements that led to dramatic improvements in application performance.
Orchestrated development and implementation of an MS Access database containing all inventory items offered by company; transferred all database information into Adobe Acrobat for use in customer presentations.
TOURO COLLEGE, New York, New York
BS in Business Management & Information Systems Administration