AMBRISH KUMAR
Citizenship : Indian ▪ Date of birth : 04 Feb 1981
Contact
Mob : 089********, 088********
e-mail : *******.**.***@*****.***
Address
Brindawan Colony, Road No.-2 (WALMI), Phulwari Sharif, Patna 801505 (BIHAR).
Profile
Objective To get the designation and destination that meets my struggle and professional skills
Key Skills
Proficient or familiar with concepts and technologies, including:
Microsoft Windows Module Microsoft Office Module Lotus Notes PC and Network
Troubleshooting Troubleshooting
Education
Diploma in Computer Application (DCA) - “The Career Catalyst”
Cisco Certified Network Associates ( CCNA ) - “CISCO”
Master of Computer Application - “IGNOU” (Pursuing)
Bachelor of Art. - “M.U”
Intermediate - “B.I.E.C.”
Matriculation – “B.S.E.B”
Work Experience
CMC Ltd, Patna
District Coordinator(L1 Er.)
May 2008 to Till Date
Handling more thane 50 man power related with IT.
Conduct Vedio Coversation with multiple location(offices).
TCP/IP Troubleshooting.
Manage Cisco/Juniper Router & Switches.
Moniter & trouble shooting of Lise-Line Connection.
Installation/Assembling and Troubleshooting of Hardwre & Software of Computer System.
Resolving IT related issues of various offices at sites of ECR (DANAPUR ZONE)
Managing IT assets of all the offices of the assigned site.
Call 2 Connect (Airtel Call Center),Patna.
Team Leader (Microsoft Office Module) Sep 2006 to May 2008
Handling 70+ Tele Caller executive.
Loading the tagged data in Microsoft Excel.
Maintaining Activity group for User authorization.
End user training.
Monitoring Notifications and Maintenance Order as required.
Generating various MIS reports based on the data generated from Microsoft Excel.
Activities and Interests
Web Net Surfing.
Music Light Music
Personal Details
Fathers Name Mr. Kr. Arunaditya Jha
Languages Known English, Hindi, Malayalam
Marrital Status Married
Passport N/A