Christopher A. Mitcheltree
Elizabethtown PA 17022
*****.***********@*******.***
Skills and Qualifications
Hardware:
• Troubleshooting servers, PCs, and associated peripherals
• Installing components from A-Z on servers and PCs
• Take down and rebuild of entire computer
• Strong knowledge of internal parts and peripherals
• Using large tape drive systems with mechanical arms for server backups
• SAN fiber optic drive systems
Software:
• Strong knowledge of Windows Operating Systems
o Windows 9x series, 2000 server/workstation, XP, NT server/workstation, 2003 server/workstation
• Strong Knowledge of Microsoft Office
• Knowledgeable of standard HTML and Microsoft FrontPage
• Adobe Photoshop background and Visual Basic
• Fair knowledge of Mac Operating Systems
• Good knowledge of VMware Server Virtualization software and setup
• Good knowledge of Symantec Backup Exec for Servers
• Strong knowledge of McAfee VirusScan Enterprise 8.0 and 8.5i
• Strong admin experience McAfee ePolicy Orchestrator 4.0 / 4.5
• Strong experience using Dell OpenManage server and Remote DRAC administration
• Good experience using WSUS – Windows Server Update software
Network:
• Fabricating and configuring cabling
• Configuring clients/servers onto the network
• Troubleshooting connections from switches/hubs
Server:
• Strong knowledge base in server systems—application and hardware side
• Strong Server 2000 and 2003 administration experience (enterprise level)
• Strong Active Directory administration experience, including Exchange 2003
• Strong experience doing server builds and streamlining
• Creating technical documentation/work instructions for company-driven processes
Education and Training
York Technical Institute
Degree: July 2004
Associate in Specialized Business
Computer Systems Specialist
My college education was an intensive study of computer hardware, operating systems, application software, and networking.
College project: Out of numerous teams competing for the chance to have their web design work chosen by the York Rescue Mission, our team--with me as Lead Designer--was picked unanimously.
Hempfield High School
Diploma: June 2002
3 years of Electronics and Data Processing
Work Experience
PA Army National Guard
May 2004 – May 2010
Infantryman, Reconnaissance Soldier
Intelligence and Mission Tracker
-Infantryman involved many different areas of combat tactics, security, reconnaissance, land navigation, and others.
-I was deployed to Hurricane Katrina (Aug05-Oct05) to aid in the recovery of New Orleans.
-I worked Mission tracking and Intelligence in Iraq (Sep08-Oct09). This involved radio communications, satellite navigation, various military map and plotting software, and detailed logs. My job also involved a tremendous amount of multi-tasking, organization, and technical knowhow to ensure the mission’s success.
Graham Packaging Company
May 2005 - July 2008
Server Analyst/Admin
This job started out as a low-level contract through TEKsystems, but ended (after 3 months) in a full-time, high-level position. My duties were vast and varied but also fit the standard mold of a server administrator. These duties also included occasional project manager. Graham is a worldwide company so my work included interactions with administrators globally to achieve desired results. Graham Packaging had an enterprise-level infrastructure with over eight thousand users.
Examples of completed projects:
-I completed a full implementation of VirusScan Enterprise 8.5i to entire infrastructure using Orchestrator. This includes hundreds of servers and thousands of workstations. The administration piece (McAfee ePolicy Orchestrator) was server-based and handled thousands of nodes remotely. This aided in streamlining and automating our virus protection and spyware needs. In effect, it gave us more time to concentrate on lingering tasks, which helped propel productivity forward.
-I aided and created SOX-compliant practices (documentation and policies) to ensure approval from D&C auditors. This helped my company meet it’s compliancy goals.
-I successfully implemented VMware server with ESX to begin the virtualization of our data center. Before leaving, I had many production servers live on VMware, all on the same physical server(s). This reduced electricity costs, saved space, and helped thoroughly organize our data center.
TEKsystems
February 2005 – August 2005
Contracted Computer Technician
I have worked for TEKsystems sporadically doing contracted computer work for their clients. The jobs usually consist of completely new systems and peripherals being installed, configured, and networked.
Absolute Quality (College Externship)
May 2004 – August 2004
Technical Support Agent
I offered complete and thorough technical and customer support on Apple computer systems, including wired and wireless networking. I was a good agent with an almost perfect solution rating. I had to leave early, though in good standings, to begin military training and start that career.
Hobbies
Writing, Musicianship, Hiking, Radio Helicopter flying.