Engineer Service
Resume:
ARGHYA CHAKRABORTY
___________________________________________________________________________________________________
Present Address: Permanent Address:
C/O, Nilendu Panigrahi 301, Bhu-Basan Co-opt. Housing
125/A, Purba Fhul Bagan, Society Ltd. Durgapur –16(City Centre)
Bagha jatin Kolkata – 700086 Dist-Burdwan, pin – 713216
E-mail: ******.*************@*****.*** Mo. No. – 090********, 098********
________________________________________________________________________________________________
OBJECTIVE:
Seeking a position to utilize my skills and abilities in an esteemed organization.
PERSONAL SKILLS:
Hard working, good communication skills, Determination, Inquisitive.
TECHNICAL QUALIFICATION:
HARD WARE, SOFTWARE & NETWORKING
TECHNICAL PROFICENCY:
HARDWARE (NATIONAL TECHNO INSTITUTE, KOLKATA IN 2000)
• All Desktop assembling & troubleshooting.
• All Desktop MBD, SMPS, Optical drive & FDD repairing.
• All Desktop operating system installation.
• Lan card & Modem repairing.
• All Laptop troubleshooting & repairing.
• LAN cable crimping.
• Server & client pc network implementation.
Course duration: - 1year.
NETWORK TECHNOLOGY:( N+ FROM TECHNO LAB, KOLKATA IN 2003)
• Network Cabling and devices implementation.
• Network design using Hubs, switches, and Routers
• Network maintenance and troubleshooting.
NETWORK OPERATING SYSTEM:( MCSE FROM TECHNO LAB, KOLKATA IN 2003)
• Installing, Configuring and Administrating Windows 2000 Professional.
• Installing, Configuring and Administrating Windows 2000 Server.
• Implementing Administrating a Microsoft Windows 2000 Network Infrastructure.
• Implementing and Administrating a Microsoft Windows 2000 Directory Service Infrastructure
Course duration: - 11month’s
LINUX 9.0(RED HAT)
• Linux System Administration.
• Linux Network Administration.
Course duration: - 1month
CISCO IOS FOR ROUTER CONFIGURATION:( CCNA FROM TECHNO LAB, KOLKATA 2003)
• Configuration of Cisco Router and Switches.
• Configuration VLAN, OSPF, RIP, IGRP etc.
AVJ INFOTECH PVT.LTD. COURSE IN 2008
• Laptop chip level repairing.
• Any faulty laptop repairing.
• Laptop assembling.
IT EXPOSURE :
Operating System: MS DOS, WINDOWS 98 / WINDOWS 2000 professional & Server / WINDOWS MILLENIUM / WINDOWS XP & Windows Vista /windows 7 / WINDOWS 2003 SERVER / Linux all version installations.
Hardware: (i) Desktop – Any model hardware & software fault finds & repaired.
(ii) Laptop – Any model & any kind of problem fault finds & repaired.
(iii)Server – HP,IBM Raid configure & O.S installations.
Software: Windows XP corrupt O.S repaired & windows level password recovery.
Outlook Exp. Mail configure & mail backup, Microsoft outlook mail configure & .pst file backup.
.pst file recovery. Full formatted hard disk data recovery.
NOTE: Specially Support for laptop Engineer.
WORK EXPERIENCE:
Working as Tech. Support for DAVE Computer Sales & Services Pvt. LTD.
Joining Date: - 03/02/2002
Releasing Date: -14/08/2002
Duration: - 6 month 11 Day’s
Designation: - Service Manager
Posting: - Durgapur
Job Profile:-
1. Escalation case support.
2. Computer assembling.
3. Support in the field of Hardware.
4. Support in the in-house & field Networking (wired LAN & wireless LAN).
P.T.O
Working as Tech.Support for HPS Computer Sales & Services Pvt. LTD.
Joining Date: - 20/08/2002
Releasing Date: -20/01/2003
Duration: - 5 month
Designation: - Service Manager
Posting: - Durgapur
Job Profile:-
1. Escalation case support.
2. Computer assembling.
3. Pc & Spare Stock maintain.
4. All peripheries sales
5. Desktop & Laptop Mother board repairing.
6. Hard Disk Logic card repairing.
7. SMPS repairing.
Working as Tech.Support for Bard Roy InfoTech Pvt. LTD.
Joining Date: - 13/09/2005
Releasing Date: -12/01/2009
Total Duration: - 3 year 4 month
Designation: - Service Engineer
Posting: - Kolkata
Job Profile:-
1. Support in the field Engineer (Hardware & Networking).
(Duration: - 4 month)
2. All Desktop assembling & troubleshooting.
(In house job for rental A/C).
3. All Branded (HCL, HP, ACER, WIPRO all series) & SERVER installation.
Working as Service Engineer for Sigma InfoTech Pvt. Ltd.
Joining Date: - 13/01/2009
Releasing Date: -30.09.2009
Duration: - 8 month
Designation: - Administrator
Posting: - Kolkata
P.T.O
Job Profile:-
13.01.09 – 31.08.09 Sigma Infotech Posting HP-UBI Project (DATA Centre)
1. Customer Escalation case support.
2. CUSTOMER Calls on a dedicated phone line for logging calls for all CSSO products (IP Phone).
3. Proper Problem Description & call Diogenes.
4. Call logging to PSA (PERSONALIZED SERVICE AGENTS)
5. Proper co-ordination and complete follow-up (E-mail & Phone).
6. End to end call co-ordination.
7. Faster resolution.
8. HP open view service desktop (OVSD) & excel sheet properly time to time update.
9. All INDIA spare stock report.
10. SLA maintains.
01.09.09 Work as a Service Engineer for Sigma InfoTech Pvt. Ltd.
1. Support in the field Engineer for hardware & Software support.
Working as System Admin for Bard Roy Infotech Pvt. Ltd.
Joining Date: - 01/10/2009
Releasing Date: -At present
Duration: - N/A
Designation: - Laptop Engineer
Posting: - Kolkata
Job Profile:-
1. Customer Escalation case support.
2. Laptop repair
3. Server Installation.
4. Rent Division.
5. Network Lan & WLAN implementation.
6. Service centre customer support.
7. All kind of materials selling.
8. Materials Stock & Reporting.
EDUCATIONAL QUALIFICATION:
Name of exam. Institution Board/
University Year of
Passing % Of
Marks
Madhyamik Rabindra Mukta Vidyalay W.B.B.S.E
(R.M.V) 2002 68%
H.S. Rabindra Mukta Vidyalay W.B.C.H.S.E
(R.M.V) 2004 52.2%
PERSONAL DETAILS
DOB : 27-07-1985
Sex : Male
Martial Status : Married
Nationality : Indian
Parents’ Name : Mr. Biplab Chakraborty.
Mrs. Kalpana Chakraborty.
Languages Known : English, Hindi, Bengali.
OTHER ACHIEVEMENTS:
Inter Steel selection football.
Participated in Athletics.
DATE :
PLACE : KOLKATA
__________________________
ARGHYA CHAKRABORTY
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