Administration Assistant

CHRISTY ADAMS

*** ********* ****** *** **** • Conroe, TX 77301 • ********.*****@*****.*** • c 601-***-****• h 936-***-****

QUALIFICATIONS PROFILE

Highly capable and efficient emerging professional leveraging education and experience to provide excellence in support as an Record Associate.

• Client Relations / Office Management: Deliver consistent, reliable customer service as primary point of contact, understanding and responding to individual needs. Support seamless completion of daily office management. Create procedures and policies to streamline systems and reduce errors.

• Communication: Well-developed interpersonal abilities; cultivate professional relationships at all levels. Demonstrate strength in preparing correspondence, documentation, and presentations. Excel in providing positive public relations. Facilitate clear and productive interaction among departments.

• Technology: Extensive knowledge of multiple networking environments and business software applications, including MS Word, Excel, PowerPoint, and Outlook, as well as Corel WordPerfect, CaseMatch and Unity. Type 65 WPM; possess 10-Key, bookkeeping, and accounting capabilities.

• Strengths & Accomplishments: Dedicated and confident, with solid business acumen; quickly master new concepts and processes. Deliver top performance within high-pressure environments; communicate ideas clearly and effectively. Coordinate and oversee special projects to consistently successful completion.

EDUCATIONAL BACKGROUND

STRAYER UNIVERSITY – Washington, D.C.

Master of Arts in Business Administration (MBA) ~ Government Acquisition, ADG May 2012; GPA 3.833

JACKSON STATE UNIVERSITY – Jackson, MS

Bachelor of Arts in Business Administration (BBA) ~ Economics, May 2009

JSU Economic Development Scholarship (2008) ~ ADA Citizenship Award (2008)

PROFESSIONAL EXPERIENCE

GILBERT’S HOME HEALTH – Jackson, MS

Payroll Clerk / Scheduler (2009 to March 2011)

Interact with clinical staff, patients and administration, developing relationships to facilitate productivity. Provide support in completing paperwork, scheduling, and physician orders. Ensure appropriate change implementation in daily transitions, including software updates, governmental compliance, and patient needs. Present multiple payroll, patient, and employee reports each week. Utilize IBM software, including Unity and CaseMatch to schedule patient visits, data entry, payroll and employee information; process per-visit employee payroll. Audit patient charts prior to release for billing. Key Achievements:

Facilitated setup of small home health office, generating 20% revenue increase in cost center.

Demonstrated strength as quick learner, adapting easily within dynamic situations, maintaining calm to ensure effective issue resolution.

STRAYER UNIVERSITY – Washington, D.C.

Graduate Student, Business Administration / Government Acquisition (2009 to Present)

Enrolled in MBA program to acquire broad set of business management tools and gain strength as effective professional in modern business world. Utilize basic computer literacy skills, including word processing and spreadsheets, to mirror workplace expectations. Increasing global understanding to expand career opportunities.

Key Achievements:

Demonstrated key knowledge of commercial and government contracting.

Utilized understanding of Request for Proposal (RFP) process within federal acquisitions.

JACKSON STATE UNIVERSITY – Jackson, MS

Student, Business Administration / Economics (2005 to 2009)

Completed comprehensive program, developing solid skills across business administration. Tested random methods and quantitative functions using SPSS (PASW) and Microsoft Excel. Coordinated class and club project group meetings; communicated with club members and faculty regarding upcoming events.

Key Achievements:

As Vice President of Economics Club, supported two presidents in accomplishment of club duties; created club rights, rules and bylaws.

Facilitated High School Day as Volunteer, hosting tour and luncheon for 10 high school and junior high students from Boys and Girls Club of Jackson County in Pascagoula, Mississippi.

Delivered presentation regarding benefits of attending college and majors available at Jackson State University College of Business, as well as possible career opportunities.

Served as Community Residential Assistant at McAllister-Whiteside Residential Hall; informed residential students about campus life rules and regulations, and tracked incoming students.

Completed training to serve as role model for other residents and communicate effectively across diverse situations, including emergencies, life changes and social events.

Oversaw community projects for Economics Club as well as McAllister-Whiteside Residential Hall.

JACKSON STATE UNIVERSITY – Jackson, MS

Educational Tutorial Assistant, American Disability Act Department (2008)

Directly supported students with physical and learning disabilities. Attended lecture classes with students and provided assistance in completing class assignments. Prepared lecture notes for each class, and tutored students requiring further instruction.

Key Achievement:

Honored with the ADA Citizenship Award in November 2008 for going above and beyond the call of duty to support students with physical and learning disabilities at Jackson State University.

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Additional experience includes Community Residential Assistant for Jackson State University Residential Life Department, Auditor for RGIS in Pearl, Mississippi, and Frontline Service Associate at Wal-Mart.com.

~ Excellent References Available upon Request ~

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